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Getting Started
• I have a widescreen TV so why are there
black bars at the top and bottom of the
screen when I play some discs?
Some movie formats are such that even
when played on a widescreen TV, black
bars are necessary at the top and
bottom of the screen. This is not a
malfunction.
• I have a standard (4:3) TV and set the
player to show widescreen DVDs in pan &
scan format, so why do I still get black
bars top and bottom with some discs?
Some discs override the display
preferences of the player, so even if you
have 4:3 (Pan & Scan) selected, those
discs will still be shown in letterbox
format. This is not a malfunction.
• My DVD-Audio disc starts playing, but
then suddenly stops!
The disc may have been illegally copied.
• My CD with MP3 tracks won't play!
Also make sure that the tracks are
encoded in MPEG1 audio layer 3 format.
See also pages 8–9.
• Some MP3 tracks don't show up. Where
are they?
Filenames that don't end with the
extension ".mp3" won't be recognized by
this player. Also, if there are more than
250 folders or tracks on the disc, only
the first 250 are recognized. See also
pages 8–9.
• There's no audio from the analog and
optical/coaxial outputs!
If the i.LINK interface is active, all other
audio outputs are switched off. You can
check by looking at the i.LINK indicator
on the front panel. If it's lit then the
player is outputting audio over i.LINK.
See Audio Out on page 70 for how to
switch it off.
• My AV receiver is definitely compatible
with 96/88.2kHz Linear PCM audio, but it
doesn't seem to work with this player.
What's wrong?
For digital copy-protection purposes,
some 96/88.2kHz DVD discs only output
digital audio downsampled to 48/
44.1kHz through the optical and coaxial
outputs. This is not a malfunction. To
fully take advantage of the high sam-
pling rate audio, connect the analog
audio outputs to your amplifier/receiver.
• Why can't I hear SACD audio through the
optical/coaxial digital outputs?
SACD audio is only available through
the analog outputs and the i.LINK
connector. This is not a malfunction.
Some DVD-Audio discs too only output
audio through the analog outputs and
i.LINK connector.
• Is it better to listen to DVD-Audio discs
through the analog outputs?
Some DVD-Audio discs do not output
anything through the digital outputs,
and multichannel discs are downmixed
to stereo for the optical and coaxial
digital outputs. In addition, high
sampling rate DVD-Audio discs (96kHz
or higher) automatically downsample
audio output from the optical/coaxial
digital outputs.
Using the multichannel analog audio
outputs, or the i.LINK connector, for
DVD-Audio have none of these limita-
tions.
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