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en-us_main.book.book Page 74 Wednesday, February 15, 2023 10:43 AM
74 TROUBLESHOOTING
Problem
Surface unit stops
The unit is still on and hot.
glowing when
• This is normal.
changed to a lower
setting.
Areas of
Food spillovers not cleaned before next use.
discoloration on the
• See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
cooktop
Hot surface on a model with a light-colored cooktop.
• This is normal.The surface may appear discolored when it is hot. This is temporary and will
Frequent cycling on
The element will cycle on and off to maintain the heat setting.
and off of surface
• This is normal.
units
Scratches or
Coarse particles such as salt or sand between cooktop and utensils can cause
abrasions on
scratches.
cooktop surface
• Be sure the cooktop surface and bottoms of utensils are clean before using. Small
Cleaning materials not recommended for glass-ceramic cooktop have been used.
• See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Cookware with rough bottom has been used.
• Use smooth, flat-bottomed cookware.
Metal marks
Scraping of metal utensils on cooktop surface.
• Do not slide metal utensils on cooktop surface. Use a glass-ceramic cooktop cleaning
Brown streaks or
Boilovers are cooked onto surface.
specks
• Use a blade scraper to remove soil. See the "Glass-Ceramic Cooktop" section in the
Areas of
Mineral deposits from water and food.
discoloration on
• Remove using a glass-ceramic cooktop cleaning creme. Use cookware with clean, dry
cooktop
Oven control beeps
Electronic control has detected a fault condition.
and displays any F
• Turn off the oven function you are using to clear the display and stop beeping. Reprogram
code error.
Oven control
This code is not an error code. It indicates that the product's Sabbath mode
displays Sb/5b/S6/56
activated.
error code.
• See the "Using the Sabbath Mode" section in the Operation chapter.
Displayed colon in
This means that the product has just been plugged in, or that it has experienced a
the clock is flashing
power interruption.
• This is normal. Reset the clock or press any button to stop the flashing.
CLEAN and door
The Self Clean cycle has been selected, but the door is not closed.
flash in the display
• Close the oven door.
(On some models)
Loc is on in the
The oven is locked because of the Control Lock / Lockout feature.
display when you
• Deactivate the Control Lock / Lockout feature.
want to cook (On
some models)
disappear as the glass cools.
scratches do not affect cooking and will become less visible with time.
creme to remove the marks. See the "Glass-Ceramic Cooktop" section in the
MAINTENANCE chapter.
MAINTENANCE chapter.
bottoms.
oven. If fault recurs, record fault number and contact a service agent.
Possible Cause & Solution
is
sb
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