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Idiomas disponibles
en Troubleshooting
Note: Do not throw away the locking pins. Store the
locking pins in a secure location. You always require
the locking pins when you remove the door or door
panels from the appliance. If you do not have any lock-
ing pins, you can order these from customer service.
15
Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 47
15.1 Malfunctions
Fault
The appliance is not working.
The appliance does not start.
:
flashes on the display.
The interior lighting does not
work.
Dishes that are cooked in the
oven burn in a short time.
Door panels are steamed up.
The appliance is switched on but
cannot be operated.
on the display.
The display has frozen or does
not respond.
46
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
The appliance door is not fully closed.
Close the appliance door.
▶
The appliance is not switched off.
Switch the appliance off and then on again.
▶
There has been a power cut.
Set the time.
▶
→ "Before using for the first time", Page 37
"Gentle top/bottom heating" mode is activated.
In this operating mode, the interior lighting is switched off.
▶
The cooking compartment bulb is defective.
Change the cooking compartment bulb.
▶
→ "Replacing the cooking compartment bulb", Page 42
The thermostat is faulty.
Call
▶
→ "Customer Service", Page 47.
Normal occurrence caused by temperature differences.
Heat the appliance up to 100 °C and switch the appliance off after
▶
5 minutes.
The child safety lock is activated.
lights up
Deactivate the child safety lock.
▶
→ "Deactivating the child safety lock", Page 39
The child safety lock is activated.
Deactivate the child safety lock.
▶
→ "Deactivating the child safety lock", Page 39
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
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