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FREQUENTLY ASKED QUESTIONS
Following are frequently asked questions along with their answers:
QUESTION
Why won't
Verify power at the electrical outlet. If the power cord is connected to a GFCI (ground fault circuit
my grill
interrupter), check and reset if necessary. (Note that a GFCI outlet may be located in a nearby outlet on the
power on?
same electrical branch circuit.) Initiate start-up. If no ignition, see next answer.
Check your cord.
Check your extension cord.
Why won't
Verify that you have properly maintained your grill as described in "Maintaining Your Grill" on pages 23-24
my grill
and there is not excessive ash in your firepot.
ignite?
Is controller displaying an error message? If so, see Troubleshooting on page 26, or go to Support on
traegergrills.com.
Verify that there are pellets in the pellet hopper and that the auger has been primed (see page 13). Verify
that pellets are reaching the firepot. If this is the initial firing or the grill has run out of pellets, allow enough
time for the pellets to travel from the pellet hopper to the firepot (can take up to 7 minutes).
If there are no pellets in your firepot, initiate start-up. See "Using Your Grill" on page 18. If there are still no
pellets in the firepot, proceed to next answer.
Check the draft inducer fan and the auger drive motor for operation. If both are operating, then the hot rod
needs to be replaced. If one or both are not operating, contact Traeger's Customer Service (see page 29)
for additional troubleshooting help or to place an order.
Why are
Confirm there are pellets in the pellet hopper.
no pellets
If you have pellets and they aren't being delivered, check controller screen for error message and contact
being
customer service.
delivered
If the auger drive motor is operating (check the small fan blade on the back of the motor), the problem is
into the
firepot?
in the digital control, which will need to be replaced. Contact your Traeger dealer or Traeger's Customer
Service (see page 29) to place an order.
If the auger drive motor is not operating but the draft inducer fan is operating, then the problem is in the
auger system, which will need to be checked. With the Main Power switch OFF (O), locate the small fan
blade on the back of the auger drive motor.
switch ON (I). If the fan blade does not turn, turn the Main Power switch OFF (O). This indicates a defective
auger drive motor, and it will need to be replaced. Contact your Traeger dealer or Traeger's Customer Service
(see page 29) to place an order. If the fan blade turns a bit and then stops, continue watching and turn
the Main Power switch OFF (O). If the fan blade unwinds slightly, this indicates a jam in the auger system
which will need to be cleared.
Remove the pellets from the pellet hopper. Check for foreign objects and wet or decomposed pellets, both
of which can cause a jam in the auger system. The auger will need to be removed to clear a jam in the auger
system. See "How do I remove the auger if it jams?"
Why is the
Temperature fluctuations are normal for Traeger® Grills. Any significant fluctuation could be the result of
temperature
wind, air temperature, improper start-up procedure, improper use, or lack of grill maintenance. Traeger®
of my grill
recommends using a Traeger® Grill Insulation Blanket designed for your grill to operate in winter conditions.
fluctuating?
ANSWER
CAUTION!
While watching the fan blade, turn the Main Power
DANGER!
Turn the Main Power switch OFF (O) and disconnect the power cord.
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