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Troubleshooting
If you encounter a problem, it often will merely be
something minor. Before you call customer service,
consider the suggestions and instructions below :
Fault
Cooktop is not working
The cooktop turns off by
itself
The display flashes (no
power) when you place a
pan on an induction ele-
ment
The Powerboost function
display flashes and then
turns off
Display " and numbers
Display " and numbers
Error messages
Indicator
Malfunction
"§ + number
Electronic system malfunction.
š + number /
¡ + number
"‹ / "Š
There is an internal error in the opera-
tion.
•
The electronic system has overheated
and the corresponding element has
been switched off.
"...
The electronic system has overheated
and all elements have been switched off.
Do not place hot pans on the control panel.
Possible cause
The electric power supply has been
interrupted.
The appliance has not been correctly
connected following the connection dia-
gram.
Electronic system malfunction.
The main switch has been touched unin-
tentionally.
The pan is not ferromagnetic
The diameter of the pan is to small.
The element is too hot.
A fault in the electronic system has
occurred.
A fault has been detected.
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CAUTION
Repairs should only be done by a trained
servicer.
Improper repair of your appliance may result in
risk of severe physical injury or death.
Measure
Use other electrical appliances to check if there has
been a power outage. Check to see if there is a prob-
lem with the circuit breaker for the electrical installa-
tion.
Make sure that the appliance has been connected cor-
rectly.
Contact the Technical Assistance Service.
Press the main switch again. Reset the cooktop.
Check the bottom of the pan with a magnet.
Use a pan with an appropriate diameter for the ele-
ment.
If the display still does not light up when you turn the
element off and on again, disconnect the appliance at
the circuit breaker. Wait 20 seconds and then recon-
nect it.
The Powerboost function operates the element with
the highest possible power. During long cooking
times, it is possible that the function will turn the ele-
ment off to protect the cooktop from overheating. You
can continue to use the cooktop if the display is not
flashing.
Turn the appliance off and back on at the fuse or cir-
cuit breaker. If the same fault occurs again, discon-
nect the appliance and call Technical Assistance
Service.
The following table of error messages lists actions you
can take to correct the problem
Solution
Unplug the cooktop from the mains. Wait for 30 seconds and
switch it on again. If the warning persists, contact the technical
assistance service.
Unplug the cooktop from the mains. Wait about 30 seconds
before plugging it in again. If the warning persists, contact the
technical assistance service.
Wait until the electronic system has cooled down completely.
Then push any symbol on the cooktop. If the warning persists,
contact the technical assistance service.
Wait until the electronic system has cooleddown completely. Then
push any symbol on the cooktop. If the warningpersists, contact
the technical assistance service.
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