Display icons
Problem
Check the HP software.
Wireless alert
Wi-Fi is disconnected.
Restart setup mode.
Error codes and busy state
Code
Description
E0
Unusable cartridge
E1
Paper size mismatch
E2
Sensor/paper length
mismatch
E3
Carriage stall
E4
Paper jam
E5
Scanner failure
E6
General printer error
Printer busy
Paper jam cleanout
Press
to clear the jam automatically. To clear a jam manually:
1 Turn off the printer.
2 Lower the input tray, close the output tray extender,
and push closed the output tray.
3 Turn the printer over. Locate the cleanout door on the bottom
of the printer. Pull both tabs on the door to open it.
4 Remove the jam.
5 Close the cleanout door until both latches snap into place.
Return the printer to its normal position and power on.
Check HP software and follow instructions to replace it.
Larger paper required. Load correct size or adjust print settings.
Loaded paper doesn't match print settings. Load correct size or
adjust print settings.
Clear jam from cartridge access area.
Clear jam in input or cleanout area.
Turn printer off and then on again.
Turn printer off and then on again.
Do not turn off. Process may take a while.
Error code (E + number)
See the table below.
Number of copies
Paper problem
Load paper/check for jams.
Wireless status and signal strength
Wi-Fi Direct status
Estimated ink levels
Solution
Bottom of printer
3