Troubleshooting
The door cannot be closed.
• Food packages may be preventing the
door from closing. >>> Re-locate the
packages that are obstructing the door.
• The refrigerator may be unstable on the
floor. >>>Adjust the refrigerator feet
as required to keep the refrigerator in
balance.
• The floor may not be level or solid.
>>>Make sure that the floor is level and
capable of carrying the refrigerator
Crispers are stuck.
• Foods may be touching the upper wall of
the crisper. >>>Re-organise the foods in
the crisper.
If The Surface Of The Product Is Hot.
High temperatures may be observed
between the two doors, on the side panels
and at the rear grill while the product is
operating. This is normal and does not
require service maintenance!
Fan keeps running when the door is
open.
The fan may keep running when the door of
the freezer is open.
The wireless network indicator blinks
continuously.
• If wireless connection cannot be
established or if the current connection
is lost, this indicator will flash
continuously; check the modem/
connection settings.
• The blinking of the wireless icon is not
a factor affecting the cooling of the
product, so it does not affect the cooling
performance of the product.
I am having trouble entering the
product code during installation.
• The product code requested during
installation can be found on the inner
side wall of the refrigerator or under the
crisper drawer. The product code is a
10-digit number starting with '7' .
I'm having trouble establishing a
connection with the refrigerator.
• The Location Access and Bluetooth
features of your mobile device must be
.
turned on during the installation.
• Do not establish any connection until
you press the Wi-Fi icon for a long time
and make sure the icon blinks at 0.5 s
intervals.
• If the aforementioned items are
fine, make sure you have an internet
connection.
A
WARNING
the problem although you follow
the instructions in this section,
consult your dealer or the
Authorised Service Provider. Never
attempt to repair a malfunctioned
product.
34 /35 EN
: If you cannot eliminate
Refrigerator / User Guide