Before You Call For Service...
Troubleshooting Tips
Causes
What To Do
Display flashes
Power failure.
. Reset the clock.
Unable to get the
Oven control pads were
_ The BROIL HI/LO and BAKE pads must be touched at
display to show "SF"
not touched properly,
the same time and held for 3 seconds.
"Probe" appears in
This is reminding you to
_ Enter a probe temperature.
the display
enter a probe temperature
fan some models)
after plugging in the probe.
Power outage,
Power outage or surge.
. Reset the clock. If the oven was in use, you must reset
clock flashes
it by touching the CLEAR/OFFpad, setting the clock
and resetting any cooking function.
Steam from the vent
When using the ovens,
. This is normal.
it is normal to see steam
coming out of the oven
vents. As the number of racks
or amount of food being
cooked increases, the amount
of visible steam will increase.
"Burning" or "oily"
This is normal in a new oven
. To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time.
minimum of 3 hours. See the Using the self-cleaning
the vent
oven section.
Strong odor
An odor from the insulation
* This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise
A convection fan may
. This is normal. The fan is designed to operate intermittently
(on some models)
automatically
turn on
to maximize cooking evenness.
and off.
The convection fan will operate during preheat
of the bake cycle. The fan will turn off after the oven
is heated to the set temperature. This is normal.
A cooling fan may
_ This is normal on some models. The cooling fan will turn off and
automatically
turn on and off.
on to cool internal parts. It may run after the oven is
turned off.
Oven racks are
The shiny, silver-colored
difficult to slide
racks were cleaned in a
self-clean cycle.
Apply a small amount of vegetable oil to a paper
towel and wipe the edges of the oven racks with
the paper towel, Do not spray with Pam® or other
lubricant sprays.
Drawerdoes
notslide
The drawer is out
* Fully extend the drawer and push it all the way in.
smoothly or drags
of alignment.
See the Care and cleaning of the range section.
Drawer is overdoaded or
load is unbalanced.
Reduce weight. Redistribute drawer contents.
36