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Troubleshooting

Fault
It takes a very long
time to parboil food.
The red safety valve
is not raised during
cooking and no
steam is emitted
from the safety
valve.
The red safety valve
is raised while cook-
ing and no steam
is emitted from the
safety valve.
Steam is emitted
around the edge of
the lid.
AFTER SALES SUPPORT
1-877-386-8264
USA
Possible cause/solution
Not enough heat is being supplied.
− Set the stove to maximum heat.
This is normal during the first minutes of cooking while the
pressure builds up in the pressure cooker.
If this occurs while cooking, check the following:
• Is enough heat being supplied?
− If necessary, increase the amount of heat supplied.
• Is there enough liquid in the pressure cooker?
− If necessary, increase the amount of liquid.
• Is the valve cap of the pressure control valve set to
the "Reduce pressure" position?
− Turn it to the desired pressure.
• Is the pressure cooker well sealed?
− If necessary, close it again.
• Is the sealing ring or edge of the pot damaged?
− Stop cooking and, if necessary, replace the sealing ring
or stop using the pressure cooker.
1. To reduce the pressure, hold the pressure cooker un-
der cold water.
2. Open the pressure cooker.
3. Clean the pressure control valve and the safety valve.
Check the following:
• Is the lid closed?
− If necessary, close the lid again.
• Has the sealing ring been properly inserted in the lid?
− Stop cooking and, if necessary, insert the sealing ring
properly.
• Is the sealing ring functioning properly or does it
have to be replaced?
− Stop cooking and, if necessary, replace the sealing ring.
• Are the lid, pressure control valve and safety valve clean?
− Stop cooking and, if necessary, clean the pressure
control valve and the safety valve.
• Is the edge of the pot in proper condition?
− Stop cooking and, if necessary, stop using the pres-
sure cooker.
Troubleshooting
tm3service@outlook.com
USA
23

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