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Troubleshooting
Warning!
Always remove the rechargeable battery before inspection and adjustment work.
Check the rechargeable battery capacity. If the charge level is low, this can lead to more
blockages. Continue working with a fully charged rechargeable battery.
The following table lists error symptoms and describes how remedial action can be taken
if your machine is not working properly. If this does not help to locate and eliminate the
problem, contact your service workshop.
Cause
Pole-mounted pruner is not
working
Pole-mounted pruner is
working erratically
Saw chain is dry
Chain/guide rail hot
Pole-mounted pruner does not
pluck, vibrate or saw properly
DISPOSAL
If your device should become useless
somewhere in the future or you do not need
it any longer, do not dispose of the device
together with your domestic refuse, but dispose
of it in an environmentally friendly manner.
Please dispose of the device itself at an
according collecting/recycling point. By doing so,
plastic and metal parts can be separated and recycled.
Information concerning the disposal of materials and
devices are available from your local administration.
Batteries are not to be put into the rubbish. As a
consumer you are legally obliged to return used batteries
and accumulators. At the end of the duration of your
apparatus, the batteries or accumulators have to be
taken from the apparatus, disposing of them separately.
You have the possibility of delivering your old batteries
and accumulators to the local collecting points of your
municipality or to your dealer or to the distribution
centers.
Dispose of the batteries when discharged. We recommend
applying an adhesive tape on the poles to protect them
against short circuit. Never open the battery.
Fault
The battery is empty
The battery is faulty
Loose internal contact
Ein-/Ausschalter defekt
No oil in tank
Vent in the oil tank cap blocked Clean the oil tank cap
Oil outflow channel blocked
No oil in tank
Vent in the oil tank cap blocked Clean the oil tank cap
Oil outflow channel blocked
The chain is blunt
Chain tension too loose
The chain is blunt
The chain is worn
Saw teeth point in the wrong
direction
Do not dispose of electric tools together with
household waste material!
In observance of European Directive 2012/19/EU on
waste electrical and electronic equipment and its
implementation in accordance with national law, electric
tools that have reached the end of their life must be
collected separately and returned to an environmentally
compatible recycling facility.
Recycling alternatives to request for return:
If the ownership of the electronic device is relinquished,
the owner of the device is under obligation to ensure its
proper recycling instead of returning it. For this purpose,
the old device can also be left with a collection facility
that disposes of it in line with the national Recycling and
Waste Act. This does not concern the accessories and
tools without electronic components provided along
with the old devices.
All postage or delivery costs as well as any other
subsequent expenses will be borne by the customer.
See service addresses on the back side
Remedy
See "Charging the rechargeable
battery"
Have it replaced by our specialist
service department.
Visit a specialist workshop
Visit a specialist workshop
Top up oil
Clear the oil outflow channel
Top up oil
Clear the oil outflow channel
Resharpen or replace the chain
Adjust chain tension
Resharpen or replace the chain
Replace the chain
Refit saw chain with teeth in
correct direction
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