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Warranty (USA)
During the applicable warranty period, a product will be repaired, replaced, or
the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product with
a new or reconditioned product. Replacement parts and products are warranted
for the remaining portion of the original product's warranty or ninety (90) days,
whichever is longer. All replaced parts and products are the property of SAMSUNG
and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery, installation, and
uses for which this product was not intended; damage caused by unauthorized
modification or alteration of the product; product where the original factory serial
numbers have been removed, defaced, changed in any way, or cannot be readily
determined; cosmetic damage including scratches, dents, chips, and other damage
to the product's finishes; damage caused by abuse, misuse, overheating due to
overcooking, glass tray or turntable, pest infestations, accident, fire, floods, or
other acts of nature or God; damage caused by use of equipment, utilities, services,
parts, supplies, accessories, applications, installations, repairs, external wiring or
connectors not supplied or authorized by SAMSUNG; damage caused by incorrect
electrical line current, voltage, fluctuations and surges; damage caused by failure
to operate and maintain the product according to instructions; in-home instruction
on how to use your product; service to correct installation not in accordance with
electrical or plumbing codes or correction of household electrical or plumbing (i.e.,
house wiring, fuses, or water inlet hoses); and reduced magnetron power output
related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the
customer's responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at
the number below for assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic
damage if the damage to the unit and/or damage to or loss of the accessory was
caused by the customer. Items this covers include:
•
Dented, scratched, or broken door, handle, out-panel, or control panel
Broken or lost tray, guide roller, coupler, filter, or wire rack
•
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Parts that SAMSUNG has determined can be replaced by the user may be sent to
the customer for installation. In SAMSUNG's discretion, an authorized servicer can
be dispatched to perform such installation.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specific rights, and you
may also have other rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG'S OPTION,
AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE
FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH
THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specific rights, and you may also have
other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
No warranty or guarantee given by any other person, firm, or corporation with
respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
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