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The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is being
scratched.
Some pans make
crackling or
clicking noises.
The induction hob
makes a low humming
noise when used on a
high heat setting.
Fan noise coming
from the induction
hob.
Pans do not become
hot and appears in the
display.
The induction hob or a
cooking zone has
turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits in
the cooking timer
display).
8. Failure Display and Inspection
The induction hob is equipped with a self diagnostic function. With this test the technician is
able to check the function of several components without disassembling or dismounting the
hob from the working surface.
The controls are locked.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
This may be caused by the
construction of your
cookware (layers of different
metals vibrating differently).
This is caused by the
technology of induction cooking.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you've turned
the induction hob off.
The induction hob cannot
detect the pan because it is not
suitable for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Technical fault.
Unlock the controls. See section
'Using your induction cooktop'
for instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware
and does not indicate a fault.
This is normal, but the noise should
quieten down or disappear
completely when you decrease the
heat setting.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while the
fan is running.
Use cookware suitable for induction
cooking. See section 'Choosing the right
cookware'.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
Please note down the error
letters and numbers, switch
the power to the induction
hob off at the wall, and
contact a qualified technician.
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