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Troubleshooting Tips ... Before you call for service
Problem
Oven control does not
respond
Display flashes
Unable to get into Settings
Control beeps or flashes
Fan noise
Surface burners light but
bake and broil burners do
not.
"Crackling" or "popping"
sound
Why is my range making a
"clicking" noise when using
my oven?
Oven light does not work
Oven racks are difficult to
slide
Steam from the vent
Water remaining on oven
floor after Steam Clean cycle
There is no steam during the
steam clean cycle
Oven will not steam clean
EasyWash oven tray will not
fit properly
49-2001193 Rev. 0
Possible Cause
Oven is in Sabbath Mode.
Lock Controls is activated
Power outage or surge
Oven control pads were not touched properly.
You forgot to enter a bake temperature or cleaning
time.
A convection fan may automatically turn on and off.
Gas to the oven burners may have been shut off.
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
Your range cycles the heating elements by turning
relays on and off to maintain the oven temperature.
Light bulb is loose or defective.
Pad operating light is broken.
Dirty cavity and/or flat racks that need cleaning and
lubrication
When using the ovens, it is normal to see steam
coming out of the oven vents. As the number of
racks or amount of food being cooked increases, the
amount of visible steam will increase.
This is normal.
This is normal.
Oven controls improperly set
Oven door is not closed.
EasyWash oven tray not installed correctly
What To Do
Sabbath Mode section.
If Loc appears in the display and
range control is locked. Turn this feature off to use the
range. See the Lock Control feature in the Oven Controls
section.
Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel pad, setting the clock and resetting any
cooking function.
The Bake and Broil pads must be touched at the same time
and held for 3 seconds.
See the Oven Controls section on how to set the oven
This is normal.
While in use, the convection fan and oven heaters will
cycle on and off as needed to maintain appropriate cooking
conditions.
Lever is
shown closed.
Sealed burner models
This is normal.
This is normal.
Tighten or replace bulb. See the Care and Cleaning - Interior
Surfaces / Oven Light section for instructions on how to
replace the bulb.
Call for service.
See the Care and Cleaning – Interior Surfaces section.
This is normal.
Remove any remaining water with a dry cloth or sponge.
See the Care and Cleaning - Interior Surfaces section.
See the Care and Cleaning – Interior Surfaces section.
Make sure you close the door to start steam clean cycle and
do not open the door during the cycle. See the Care and
Cleaning - Interior Surfaces section.
Orient the EasyWash Oven Tray in the product so that the
integrated handle is facing forward towards the front of the
product. See the Care and Cleaning - Interior Surfaces
section for more details.
is illuminated, the
The oven gas shut-off is
located on the gas
regulator near the gas line
attachment to your range.
Locate it and flip the lever.
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