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Fallas
7.3 Guía de solución de problemas para soporte técnico
Status LED Display
Fault
No.
Fault Description
Fault LED Solid
Hardware Fault
DANGER Hazardous voltage. Will cause death
Fault LED Flashing
or serious injury. Turn off the power to this
equipment before working inside.
Charge Current Interrupting Device (CCID)
1
Fault - Immediate, when contact closes
Charge Current Interrupting Device (CCID)
2
Fault - Non-Immediate while charging.
③
5
PE disconnected
6
Cable Over Temperature Fault
7
EV Interface Fault
③
8
Bad Amp Adjustment Switch position
9
③
Over Temperature Fault
10
③
Line Over voltage condition
15
Hatch Lock Fault (IEC units ONLY)
③
16
Over current Fault
19
Self-Test Fault 2
20
Self-Test Fault 3
Self-Test Fault 4
21
①
Apague y vuelva a encender la wallbox (OFF, ON).
②
El interruptor sensible puede pulsarse una vez para borrar todos los errores que no pueden solucionarse cuando el
LED de enclavamiento está desactivado. Si un error persiste, llame al soporte técnico y abra una incidencia (ticket)
de servicio técnico.
③
Para solucionar este problema es posible que se requieran los servicios de un electricista profesional.
72
Power cycle unit (max 3 times). Return unit if fault persists.
①②
Power Cycle
can recover nuisance faults.
Auto-recovery, will result in Fault # 1 if condition persists.
Power down, check wiring for Ground disconnections.
Confirm EV current is less than or equal to EV cable capacity.
Disconnect charging cable and reconnect to vehicle. If fault persists, power cycle unit.
Confirm Amp Adjustment switch is in the correct position and does not exceed maximum amps
setting (max. setting for UL units: #4 - 40A unit, #5 - 48A unit; IEC max. setting: #4 - 32A).
Confirm current drawn does not exceed unit derating value. Power down unit, wait 15 min and
power up unit.
Power unit down. Confirm Input line voltage is less than maximum operating voltage before
powering unit back on.
Pushing the touch button to clear the fault then detach charging cable from EVSE and
reconnect. Power cycle
①②
if fault persists. Replace unit If the cable remains locked: Power the
unit down (consider the five safety rules seen in the product manual), check manual override
(red lever on socket unit) and bring it to vertical position.
Confirm Amp Adjustment switch is correctly adjusted, confirm the EV draws less than derated
amps.
①②
Power cycle
to recover. If conditions persist, call Customer Service.
Instrucciones de servicio, 06/2024, A5E50366119-AJ
Action
VersiCharge AC Wallbox IEC
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