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Idiomas disponibles
Idiomas disponibles
No.
Malfunction
The inner side of the Dust
13
Collection Cabin is dirty�
Ash leakage occurs when
14
DEEBOT is working�
Mopping Pad Plates cannot
15
rotate�
DEEBOT does not respond to the
16
Station's instructions�
17
Child Lock cannot be enabled�
18
Driving Wheels are blocked�
EN
28
Possible Causes
Fine particles are absorbed in the inner side of the
Dust Collection Cabin through the Dust Bag�
The Dust Bag is broken�
The outlet of Dust Bin is blocked by foreign objects�
Mopping Pad Plates are blocked by foreign objects�
DEEBOT is too far away from the Station�
DEEBOT and the Station are not paired�
Communication interruption between the Station
and DEEBOT may occur due to factors such as long
distance or many partition walls�
Driving Wheels are blocked by foreign objects�
Solutions
Clean the inner side of the Dust Collection Cabin�
Check and replace the Dust Bag�
Remove the Dust Bin and clean the foreign objects on the outlet�
Clean the foreign objects�
If it is beyond the available distance, the ECOVACS HOME App can
also be used to operate DEEBOT�
Unplug the Station and wait for 10 s before plugging it back in�
Power off the robot and then turn it back on� Manually push the
robot up to the Station, and ensure that the charging pins are
correctly connected� Then, DEEBOT will start charging, and a voice
prompt will indicate successful pairing�
Move DEEBOT near the Station to ensure smooth communication,
and then enable Child Lock�
Please rotate and press the Driving Wheels to check whether there
is any foreign object wrapped or stuck� If there is any foreign object,
please clean it in time� If this problem persists, please contact
Customer Care for help�
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