Many occuring problems could be solved by yourself without specific expertise. In
case of a problem please check all shown possibilities and follow below instructions
before you contact an after sales service. See CUSTOMER SERVICE.
WARNING!
▶ Before maintenance, deactivate the appliance and disconnect the mains plug
from the mains socket.
▶ Electrical equipment should be serviced only by qualified electrical experts, be-
cause improper repairs can cause considerable consequential damages.
▶ A damaged supply should only be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
Problem
The compressor
does not work.
The appliance
runs frequently or
runs for a too long
period of time.
The inside of the
refrigerator is dirty
and/or smells.
Possible Cause
• Mains plug is not connect-
ed in the mains socket.
• The appliance is in the
defrosting cycle
• The indoor or outdoor
temperature is too high.
• The appliance has been off
power for a period of time.
• A door of the appliance is
not tightly closed.
• The door has been opened
too frequently or for too
long.
• The temperature setting
for the freezer compart-
ment is too low.
• The door gasket is dirty,
worn, cracked or mis-
matched.
• The required air circulation
is not guaranteed.
• The inside of the refrigera-
tor needs cleaning.
• Food of strong odour is
stored in the refrigerator.
Troubleshooting
Possible Solution
• Connect the mains plug.
• This is normal for an automatic
defrosting
• In this case, it is normal for the
appliance to run longer.
• Normally, it takes 8 to 12 hours
for the appliance to cool down
completely.
• Close the door/drawer and
ensure the appliance is located
on a level ground and there is
no food or container jarring the
door.
• Do not open the door/drawer
too frequently.
• Set the temperature higher
until a satisfactory refrigerator
temperature is obtained. It
takes 24 hours for the refriger-
ator temperature to become
stable.
• Clean the door/drawer gasket
or replace them by the cus-
tomer service.
• Ensure adequate ventilation.
• Clean the inside of the re-
frig-erator.
• Wrap the food thoroughly..
EN
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