PT-9600/3600 CONTACT INFORMATION
If you need a local service center, please call 1-800-284-HELP (4357)
Service centers do not provide operational assistance. See "Operational Assistance".
For technical and operational assistance you may call Brother Customer Service at:
For product information and downloading the latest drivers: http://www.brother.com
For purchasing accessories and certain Brother products: http://www.brothermall.com
To order Brother accessories or supplies by Visa, MasterCard, Discover or American Express,
you may call toll tree 1-888-879-3232, or complete the order form in your user's guide and
For purchasing accessories on the Internet: http://www.brothermall.com
To order by mail or pay by check, please complete the accessory order form and mail it along
Brother Customer Service has installed an easy-to-use Fax-Back System so you can get
instant answers to common technical questions and product information for all Brother products.
This system is available 24 hours a day, 7 days a week. You can use the system to send the
information to any fax machine, not just the one you are calling from.
Please call 1-800-521-2846 and follow the voice prompts to receive faxed instructions on how
Don't stand in line at the post office or worry about lost mail. Visit us on-line at
Your product will immediately be registered in our database and you can be on your way!
Also, while you're there, look for contests and other exciting information!
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Service Center Locations
to locate the authorized service center closest to you.
Note: Be sure to call the Service Center before your visit.
Operational Assistance
Voice 1-877-4-PTouch, or Fax 1-901-379-1210
Assistance on the Internet
Accessories and Supplies
fax both sides of the form to 1-800-947-1445.
with payment to:
Brother International Corporation
Attn: Consumer Accessory Division
P.O. Box 341332
Bartlett, TN 38133-1332
Fax-Back System
to use the system and an index of Fax-Back subjects.
Save Time - Register On-Line!
www.registermybrother.com
(For USA Only)