10.0 Nameplate
Nameplate
The nameplate is located on either the cross-tube assembly or
the transverse frame tube, as well as on a label in the owner's
manual. The nameplate indicates the exact model designation
and other technical specifications. Please provide the following
pieces of information whenever you have to order replacement
parts or to file a claim:
• Serial number
• Order number
• Month/Year
SAmPLe
HeLIum
XXXXX-XXX
XX
XX
breezy 250
HeLIum
Product Name/SKU Number
maximum safe slope with anti-tips fitted,
Depends on wheelhair setting, posture and
physical capabilities of the user.
Seat width.
Depth (maximum).
Load maximum.
Ce mark
user's Guide.
Date of manufacture.
Serial number.
18
XX.XX.XXXX
XXXXXXX
XX
XXX
11.0 Guarantee
Guarantee
THIS DoeS noT AFFeCT YouR LeGAL RIGHTS In AnY WAY.
Guarantee conditions
1) Repair or replacement is carried out by the authorised Sunrise
medical dealer.
2) To fulfil the guarantee conditions, should servicing need to be
carried out on your wheelchair under this agreement, contact the
designated Sunrise medical authorised dealer immediately, with
precise details on the type of difficulty. Should you be using the
wheelchair outside the area covered by the designated Sunrise
medical authorised dealer, the work will be carried out under
"guarantee conditions" by another dealer as designated by the
manufacturer.
3) Should a part or parts of the wheelchair require repair or
replacement within 24 months (5 years for frame and cross-
brace) after transfer of ownership to the original purchaser, and
provided that this person is still the owner of the wheelchair as a
result of a specific manufacturing or material defect, the part or
parts will be repaired or replaced free of charge, if the
wheelchair is returned to the authorised Sunrise medical dealer.
Note: This guarantee cannot be transferred.
4) The guarantee also covers all repaired or replaced parts for
the remaining period of the guarantee for the wheelchair.
5) For spare parts which are fitted after the start of the original
guarantee, we give a further 24-month guarantee.
6) Consumable parts are normally excluded from the guarantee,
except in the case that premature wear of the part is the direct
result of a manufacturing fault. These parts include, amongst
others, upholstery, tyres, inner tubes and similar parts.
7) The guarantee conditions above cover all product parts for
models which were purchased at full sales price.
8) Normally we do not accept responsibility if a repair or
replacement of the wheelchair is required for one of the following
reasons:
a) The product or part has not been maintained or serviced in
accordance with the manufacturer's recommendations as shown
in the User Instructions and/or the Service Instructions.
Accessories have been used which are not specified as original
accessories.
b) The wheelchair or a part of the wheelchair was damaged
through neglect, accident or improper use.
c) Alterations to the wheelchair or parts, which are not in
accordance with the manufacturer's specifications or the
carrying out of repairs before informing the authorised dealer.