Warranty; Contact Information - Lutron Energi Savr Node 0-10 V Softswitch Guia De Instalacion

Energi Savr Node
Lutron Electronics Co., Inc.
One year limited warranty
For a period of one year from the date of purchase, and subject to the exclusions and restrictions described
below, Lutron warrants each new unit to be free from manufacturing defects. Lutron will, at its option, either
repair the defective unit or issue a credit equal to the purchase price of the defective unit to the Customer
against the purchase price of comparable replacement part purchased from Lutron. Replacements for the unit
provided by Lutron or, at its sole discretion, an approved vendor may be new, used, repaired, reconditioned,
and/or made by a different manufacturer.
If the unit is commissioned by Lutron or a Lutron approved third party as part of a Lutron commissioned lighting
control system, the term of this warranty will be extended, and any credits against the cost of replacement parts
will be prorated, in accordance with the warranty issued with the commissioned system, except that the term of
the unit's warranty term will be measured from the date of its commissioning.
EXCLUSIONS AND RESTRICTIONS
This Warranty does not cover, and Lutron and its suppliers are not responsible for:
1. Damage, malfunction or inoperability diagnosed by Lutron or a Lutron approved third party as caused by
normal wear and tear, abuse, misuse, incorrect installation, neglect, accident, interference or environmental
factors, such as (a) use of incorrect line voltages, fuses or circuit breakers; (b) failure to install, maintain and
operate the unit pursuant to the operating instructions provided by Lutron and the applicable provisions
of the National Electrical Code and of the Safety Standards of Underwriter's Laboratories; (c) use of
incompatible devices or accessories; (d) improper or insufficient ventilation; (e) unauthorized repairs or
adjustments; (f) vandalism; or (g) an act of God, such as fire, lightning, flooding, tornado, earthquake,
hurricane or other problems beyond Lutron's control.
2. On-site labor costs to diagnose issues with, and to remove, repair, replace, adjust, reinstall and/or
reprogram the unit or any of its components.
3. Equipment and parts external to the unit, including those sold or supplied by Lutron (which may be
covered by a separate warranty).
4. The cost of repairing or replacing other property that is damaged when the unit does not work properly,
even if the damage was caused by the unit.
EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, THERE ARE NO EXPRESS OR IMPLIED
WARRANTIES OF ANY TYPE, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR
PURPOSE OR MERCHANTABILITY. LUTRON DOES NOT WARRANT THAT THE UNIT WILL OPERATE WITHOUT
INTERRUPTION OR BE ERROR FREE.
NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS ANY AUTHORITY TO BIND LUTRON TO ANY
AFFIRMATION, REPRESENTATION OR WARRANTY CONCERNING THE UNIT. UNLESS AN AFFIRMATION,
REPRESENTATION OR WARRANTY MADE BY AN AGENT, EMPLOYEE OR REPRESENTATIVE IS SPECIFICALLY
INCLUDED HEREIN, OR IN STANDARD PRINTED MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM A
PART OF THE BASIS OF ANY BARGAIN BETWEEN LUTRON AND CUSTOMER AND WILL NOT IN ANY WAY BE
ENFORCEABLE BY CUSTOMER.

Contact Information

Internet: www.lutron.com
World headquarters
Lutron Electronics Co., Inc.
7200 Suter Road, Coopersburg, PA
18036-1299 USA
TEL +1.610.282.3800
FAX +1.610.282.1243
Technical Support 1.800.523.9466
Toll-Free 1.888.LUTRON1
European headquarters
United Kingdom
Lutron EA Ltd.
6 Sovereign Close, London, E1W
3JF UK
TEL +44.(0)20.7702.0657
FAX +44.(0)20.7480.6899
Technical support
+44.(0)20.7680.4481
FREEPHONE 0800.282.107
Lutron 12
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0-10 V / Softswitch
TM
Asian headquarters
Singapore
Lutron GL Ltd.
15 Hoe Chiang Road,
#07-03 Tower Fifteen,
Singapore 089316
TEL +65.6220.4666
FAX +65.6220.4333
Technical hotlines
France: 0800.90.12.18
Germany: 00800.5887.6635
Italy: 800.979.208
Spain: 900.948.944
Northern China: 10.800.712.1536
Southern China: 10.800.120.1536
Hong Kong: 800.901.849
Singapore: 800.120.4491
Taiwan: 00.801.137.737
Thailand: 001.800.120.665853
Other Areas in Asia: +65.6220.4666
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Installation Guide
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IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE LIABLE FOR EXEMPLARY, CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, CONFIDENTIAL OR OTHER INFORMATION, OR PRIVACY; BUSINESS INTERRUPTION; PERSONAL
INJURY; FAILURE TO MEET ANY DUTY, INCLUDING OF GOOD FAITH OR OF REASONABLE CARE;
NEGLIGENCE, OR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER), NOR FOR ANY REPAIR WORK
UNDERTAKEN WITHOUT LUTRON'S WRITTEN CONSENT ARISING OUT OF OR IN ANY WAY RELATED TO
THE INSTALLATION, DEINSTALLATION, USE OF OR INABILITY TO USE THE UNIT OR OTHERWISE UNDER
OR IN CONNECTION WITH ANY PROVISION OF THIS WARRANTY, OR ANY AGREEMENT INCORPORATING
THIS WARRANTY, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY,
BREACH OF CONTRACT OR BREACH OF WARRANTY OF LUTRON OR ANY SUPPLIER, AND EVEN IF
LUTRON OR ANY OTHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, ALL DIRECT DAMAGES AND ALL DAMAGES LISTED ABOVE), THE
ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER PARTIES UNDER THIS WARRANTY ON ANY CLAIM
FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, SALE, INSTALLATION,
DELIVERY, USE, REPAIR, OR REPLACEMENT OF THE UNIT, OR ANY AGREEMENT INCORPORATING THIS
WARRANTY, AND CUSTOMER'S SOLE REMEDY FOR THE FOREGOING, WILL BE LIMITED TO THE AMOUNT
PAID TO LUTRON BY CUSTOMER FOR THE UNIT. THE FOREGOING LIMITATIONS, EXCLUSIONS AND
DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, EVEN IF ANY
REMEDY FAILS ITS ESSENTIAL PURPOSE.
TO MAKE A WARRANTY CLAIM
To make a warranty claim, promptly notify Lutron within the warranty period described above by calling the
Lutron Technical Support Center at (800) 523-9466. Lutron, in its sole discretion, will determine what action, if
any, is required under this warranty. To better enable Lutron to address a warranty claim, have the unit's serial
and model numbers available when making the call. If Lutron, in its sole discretion, determines that an on-site
visit or other remedial action is necessary, Lutron may send a Lutron Services Co. representative or coordinate
the dispatch of a representative from a Lutron approved vendor to Customer's site, and/or coordinate a
warranty service call between Customer and a Lutron approved vendor.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Lutron, GRAFIK Eye, Pico, seeTouch, Softswitch, and Sivoia are registered trademarks and
Energi Savr Node and Radio Powr Savr are trademarks of Lutron Electronics Co., Inc.
NEC is a registered trademark of National Fire Protection Association, Quincy, Massachusetts.
© 2010 Lutron Electronics Co, Inc.
Energi Savr Node 0-10V / Softswitch
TM
Made and printed in the USA
P/N 032-339 Rev. A 10/2010
Installation Guide
®