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Troubleshooting

POSSIBLE PROBLEM
Oven will not switch "ON"
The AT TEMP
light is flashing
Steam is coming out
of the oven door
The heating elements
appear to be pulsing/
some elements appear off
There is a noise coming
from the oven after
it is turned off
Smoke is coming
out of oven
Fire in the oven
EASY SOLUTION
Check that the power plug is securely inserted into the outlet.
Insert the power plug into an independent outlet.
Insert the power plug into a different outlet.
Reset the circuit breaker if necessary.
This indicates that the oven is outside the desired temperature for cooking.
Wait till the AT TEMP light turns solid on before loading your pizza.
This is normal. The door is vented to release steam created from high
moisture content food.
Element iQ
accurately controls the heat inside the oven by pulsing the
power and adjusting the power level in the heating elements in short bursts
to give accurate temperature control. This is normal.
During cooking, cooling fans turn on to protect sensitive electronic
components from overheating. Due to the extreme temperatures this oven
gets to, these fans remain on after cooking has finished, until temperatures
are low enough for the components. Please do not unplug the oven from
the wall until these fans turn off.
This is normal during cooking due to the extreme high temperatures.
To reduce this, try to limit the amount of flour/semolina used on your peel.
It is also recommended to use the oven in a well-ventilated area.
Don't be alarmed. Close the door if it is still open. If the fire does not
self-extinguish within 20 seconds, unplug the unit and keep the door
closed until the fire is out.
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