Troubleshooting Guide - Baxtran MS Manual De Usuario

User's Guide
■ Do not place the scale where there is a lot of moisture and/or dust.
■ When you clean the scale make sure that there are not any papers, pieces of meat, or any other kind of ma-
terial under the plate or under the plateholder that could obstruct the adequate operation of your scale.
■ Periodically check the jack (where the AC/DC power supply is inserted) to make sure it is in good condition.
That is, check there are not signs of strokes or detachments.
■ Periodically check the AC/DC power supply to make sure that ends are in good condition and that the cable
is not twisted or tangled.
■ Regulary check the scale to assure it is correctly leveled with its four wheels or leveling bases well suppor-
ted.
■ Do not expose your scale to temperatures below -10ºC (14ºF) or above 40ºC (104ºF).
■ Never press the keyboard with objects such as pencils, pens, knives, etc.
■ Do not drop hard the prouct to be weighted on the plate of the scale because it can be damaged.

10. TROUBLESHOOTING GUIDE

Before you call for service to your authorized distributor because of a malfunction in your scale, we suggest
you first check this manual again to avoid a misunderstanding of the operation and use of the functions. If
everything is correct, then try to correct the problem according to the following list since a simple checkup or a
small adjustment could eliminate it. If you do not find the problem, contact your authorized distributor.
PROBLEM
It does not operates
The scale shows different weight
when the same product is weighed
several times.
The word "HELP" appears in the
indicator.
The word "UNLOAd" appears in the
indicators.
36
POSSIBLE CAUSE
There is not electric current.
AC/DC power supply cable has a
false contact.
Low battery.
Material under the plate holder is
obstructing the correct movement.
The scale was turned on with a big
weight on the plate.
The scale was turned on with weight
on the plate or without the plate.
Check weight scale
SOLUTION
With a multimeter, check if there is
electric current in the outlets.
Check that the AC/DC power supply
terminals, if it is possible, check with
another AC/DC power supply.
Connect the AC/DC power supply
if the scale operates, then recharge
the battery.
Check that there are not materials
under the plate holder. If there are,
remove them and check the opera-
tion again.
Remove the weight and turn off the
scale and then turn it on again.
Turns off the scale, take off the weig-
ht of the plate or put the place back
on its place and turn on the scale.
Model MS