Engine Does Not Start
This service code is indicated by Engine Does Not Start
in the display. This feature prevents the generator from
damaging itself if it continually attempts to start in spite of
another problem, such as no fuel supply. Each time the
system is directed to start, the unit will crank for 10 seconds,
pause for 10 seconds, and repeat. If the system does not
begin producing electricity after approximately 2 minutes,
the unit will stop cranking.
The most likely cause of this problem is no fuel supply or an
incorrect fuel selector setting. See Fuel Conversion under
Planning the Gaseous Fuel Installation. Check the internal
and external fuel shut off valves to ensure they are fully
open. Other causes could be failed sparkplug(s), a loose
electronic governor connection, a failed engine ignition, or
the engine air filter is clogged. Contact your installer or an
authorized dealer if you cannot resolve the condition.
Low Frequency
This service code is indicated by Low Frequency in the
display. This feature protects devices connected to the
transfer switch by shutting the generator down if the engine
runs slower than 55 Hz for three seconds. This condition is
caused by a failed engine component, electronic governor
system, or by excessive loads on the generator. To resolve
the condition, contact your installer or an authorized dealer.
Engine Overspeed
This service code is indicated by Engine Overspeed in
the display. This condition can be caused by a problem in
the electronic governor system. To resolve the condition,
contact your installer or an authorized dealer.
High Coolant Temperature Warning
This service code is indicated by High Coolant Temperature
Warning in the display. This condition is caused when the
coolant temperature exceeds the warning threshold. To
resolve the condition, contact your installer or authorized
dealer.
High Coolant Temperature
This service code is indicated by High Coolant Temperature
in the display. If the engine temperature exceeds a pre-set
level, the engine will shut down. Common causes for this
condition include running the unit with an access panel
removed, obstructed air inlet or exhaust port, obstructed
radiator, low coolant level, or debris in the engine
compartment.
To resolve the condition, let the engine cool down and
remove any accumulated debris and obstructions. Ensure
that the access panels are installed and the roof is closed
whenever the unit is running. Fill the coolant to the FULL
level. If the condition continues, contact your installer or
authorized dealer.
Transfer Switch Fault
This service code is indicated by Transfer Switch Fault
in the display (if transfer switch is equipped with service
code detection).
The most likely cause of this service code is a blown fuse
in the transfer switch. To resolve the condition, contact your
installer or an authorized dealer.
Battery Charge Circuit
This service code is indicated by Battery Charge Circuit in
the display. The most likely cause is an electrical problem
with the control panel. To resolve the condition, contact your
installer or an authorized dealer.
Service Engine
This service code is indicated by Service Engine in the
display. The most likely cause is a diagnostic fault that has
been detected in the engine control module. To resolve the
condition, contact your installer or an authorized dealer.
Reset Service Code Detection System
The operator must reset the service code detection
system each time it activates.
1. Press the control panel OFF button for 5 seconds.
2. Once the display turns off, leave it off for at least
30 seconds.
3. Correct the service code condition.
4. Install 15 Amp fuse (if removed) in control panel.
5. Press and hold the control panel AUTO button.
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