Orion QuikRead go Instrucciones De Uso página 30

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Error message / symptom
Printer does not print.
Barcode reader is not functioning.
"Error code XXX. Please restart
QuikRead go" message is displayed.
"Error code XXX. Please contact customer
service" is displayed.
Battery pack (optional) needs charging frequently.
"Battery level is low. Please connect to the
mains cable in order to continue operation"
error message is displayed.
Clock battery warning is displayed.
30
TROUBLESHOOTING
Possible cause
The printer is off.
The printer cable is not properly connected.
The printer has a malfunction.
The settings are not correct.
The barcode reader is not connected or has a malfunc-
tion.
The settings are not correct.
Humidity has accumulated on optical surfaces.
The instrument has a temporary malfunction.
Permanent malfunctioning of the instrument.
The battery pack's storage capacity decreases
as its service life progresses.
The battery pack's level of charge is low.
The internal clock's battery is empty.
Corrective action
Make sure that the printer is connected and
its power is on. Check the settings.
If the problem is not solved, restart the instrument
and printer, and try printing again, from the Results
menu. If the problem persists, contact Customer
Service.
Make sure that the barcode reader is connected.
Check the settings. If the problem is not solved,
restart the instrument and retry the barcode reading.
If the problem persists, contact Customer Service.
Move the instrument to a dry environment, and
restart.
Restart the instrument. If this error message is dis-
played frequently, contact Customer Service.
Contact Customer Service.
Replace the old battery pack with a new one, in ac-
cordance with the procedure described
in the section "Inserting a battery pack."
Connect power via the QuikRead go power connec-
tor.
Replace the clock battery, in line with the procedure
described under "Changing the clock battery."

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