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Introduction
General characteristics of wood
Wood is a natural product and diff erences and anomalies in colour, grain and structure can occur.
These are characteristics of solid wood and they are not defects and/or faults.
Under the infl uence of changing relative humidity wood can deform.
An acclimatisation period is therefore necessary.
Maintenance
The Hunter Douglas product is virtually maintenance free, because of the use of high quality materials and tested
varnishes. Should cleaning be necessary, then we advise the use of a damp lintless and non-abrasive cloth and
if necessary a simple non-abrasive (pH=7) detergent. Exposing the product to aggressive cleaning solutions can
damage it. Always try the cleaning solution fi rst on a non visible part.
Certifi cation
Hunter Douglas has Cradle to Cradle, CE, FSC, PEFC, ISO 9001 and ISO 14001 certifi cates. FSC and PEFC certi-
fi ed wood can be delivered on request, if this is available in the desired measurements and type of wood. If the
delivered wood is certifi ed then this will be mentioned on our order confi rmation.
Delivery
Hunter Douglas products are standard delivered in wooden crates. These provide protection during transport. The
crates should be taken out of the lorry one by one and on the building site they should be transported by forklift
truck or pallet wagon. Never pull or push crates along inside lorries.
When starting to work open the crates with care. Caution with sharp objects is required while removing the packag-
ing to avoid damaging the Hunter Douglas products.
Storage
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It would be preferable to let the Hunter Douglas products acclimatise for 2 to 3 days before starting the work.
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The Hunter Douglas products need to be stored in a conditioned space: Relative humidity between
55% - 65% and preferably room temperature but minimally frost free.
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Never place the Hunter Douglas products directly onto a concrete fl oor but on timbers of equal height.
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To avoid unequal discolouration store the Hunter Douglas products away from UV light.
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The crates can be stacked up to a maximum of 2 units high.
Ventilation
During storage and installation of Hunter Douglas products, the room needs to be ventilated to some degree. When
using Hunter Douglas products in damp spaces it is important that the room is well ventilated, above as well as
below the ceiling.
Attention
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When handling Hunter Douglas products always use (cotton) gloves to protect the product from fi nger prints
and other damage.
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Cut outs for lighting fi xtures and other appliances should be made before the Hunter Douglas products are
installed. All amenities (gas pipes, electricity cables etc.) must always be secured to the building structure.
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If provided always refer to the drawn up layout plan.
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The Hunter Douglas clips are sharp and can cause cuts.
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