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Chapter 4
Eaton

Service and Support

In the United States and Canada, call 1-800-IBMSERV (1-800-426-7378). In
Europe, the Middle East, and Africa (EMEA); Latin America; or
Asia-Pacific, call the IBM office that services your account. Please have
your serial, model, and part number ready when you call (see Figure 40).
For additional information, see the appropriate user's guide for the UPS
or Extended Battery Module (EBM).
Model Number
Part Number
Serial Number
Figure 40. Example of IBM Serial Number Labels
Comments
We welcome your comments about this manual. Please send your
questions or suggestions for improvements to IBMSupport@eaton.com.
®
9140 (9910-E82/E83) UPS Installation Guide for IBM
Front Panel Label
S991010R5AAA
(S/N Bar Code 39)
Rear Panel Label
IBM/UPS
Type-Model/Feature: 9910-E82
(P) IBM P/N: 44V3918
(IBM Part Number Bar Code 39)
(Data: P44V3918)
(S) Serial Number: 9910-10R5AAA
(Serial Number Bar Code 39)
(Data: S991010R5AAA)
(2P) EC: L35696
(EC Number Bar Code 39)
(Data: 2PL35696)
Made in China
Date of MFG: YYYYMMDD
®
Applications
Serial Number
S
164201715 Rev 2
www.eaton.com/ibm
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