Troubleshooting - SportDOG SportTrainer 500 Manual De Funcionamiento

What do I do if my dog's neck
becomes red and irritated?
Can I attach a lead to the
®
SportTrainer 500?
The answers to these questions should help you solve any problem you have with this system. If
they do not, please contact the Customer Care Centre or visit our website at
www.sportdog.com.
My dog is not responding when
I press a button.
The Collar Receiver will not
turn on.
The Collar Receiver is not
responding to the Remote
Transmitter.
20
This condition, pressure necrosis, is due to the Contact
Points irritating the skin. Discontinue use of the Collar
Receiver for a few days. If the condition persists beyond
48 hours, see your veterinarian. Once the skin returns to
normal, resume use, and monitor the skin
condition closely.
DO NOT attach a lead to the SportTrainer
put a separate non-metallic collar on your dog's neck and
attach a lead. Be sure the extra collar does not interfere
with the Contact Points.

Troubleshooting

• Check to see if the Collar Receiver has been turned on.
• If your range has reduced from the fi rst time you have
used it, please check to see if the battery is low in either
the Remote Transmitter or Collar Receiver.
• Many factors can impact the range you have with the
SportTrainer
to "How the System Works".
• You can verify the Collar Receiver is delivering
Stimulation to your dog by placing the test light,
enclosed in your kit, on the Collar Receiver. Please refer
to the "Test Light Instructions" Section for details.
• Increase the Intensity Dial. Refer to "Find the Best
Stimulation Level For Your Dog" for more information.
• Make sure the Collar Receiver's Contact Points are
placed snugly against your dog's skin. Refer to "Fit the
Collar Receiver" for more information.
• If you notice your operating time dropping to about half
the original time, your Collar Receiver battery needs
to be replaced. Contact the Customer Care Centre to
purchase a new one.
• Make sure the Collar Receiver has been charged. For the
initial charge, be sure to charge it for 24 hours. Future
charges only take 12 hours.
• Verify the Collar Receiver has been turned on. Refer to
"Turning the Collar Receiver On and Off".
• Refer to "Reset the Collar Receiver."
www.sportdog.com
®
500. For a list of these factors, please refer
®
500. You may