Media-Handling Problems - HP LaserJet 3380 Manual De Instrucciones

Media-handling problems

Use the information in this table to solve problems that involve jammed print media.
Use only your hands to remove jammed media. Using other objects can damage the
CAUTION
internal parts.
Cause
Media has jammed in the device paper path.
ENWW
Solution
(HP LaserJet 3015 all-in-one and HP LaserJet
3030 all-in-one) Push the print-cartridge-door
release, and then open the top cover. Grasp the
handle of the print cartridge. Remove the print
cartridge, and then set it aside. (Do not expose it
to light any longer than necessary. Place the
print cartridge in a paper bag or other opaque
container until you can place it back in the
device.) With both hands, grasp the side of the
media that is most visible (this includes the
middle), and then carefully pull it free from the
device. After you have removed the jammed
media, replace the print cartridge, and then
close the top cover. You might need to restart
the device after removing jammed media.
(HP LaserJet 3380 all-in-one) Open the print-
cartridge door and the straight-through output
door. Rotate the green pressure release levers
at the back of the device downward. If you can
remove the media from the front of the machine
without removing the print cartridge, do so.
Otherwise, remove the print cartridge, and then
grasp the side of the media that is most visible
(this includes the middle), and carefully pull it
free from the device. Replace the print cartridge,
and then close the print-cartridge door and the
straight-through output door. You might need to
restart the device after removing jammed media.
Note
Make sure that the media meets HP media
specifications. See the HP LaserJet Printer
Family Print Media Guide at the following
website: http://www.hp.com/support/ljpaperguide.
Media-handling problems 87