Fax-Sending Problems - HP LaserJet 3380 Manual De Instrucciones

Fax-sending problems

Use the information in this table to solve problems that might occur when sending faxes.
Issue
Faxes stop during sending.
The device is receiving faxes
but is not sending them.
ENWW
Cause
The fax machine to which you
are sending might be
malfunctioning.
Your telephone line might not
be working.
A communication error might
be interrupting the fax job.
If your device is on a PBX
system, the PBX system might
be generating a dial tone that
the device cannot detect.
A poor telephone connection
might exist.
The fax machine to which you
are sending might be
malfunctioning.
Your telephone line might not
be working.
Solution
Try sending to another fax
machine.
Do one of the following:
● Turn up the volume on the
device, and then press
on the control panel.
SEND
If you hear a dial tone, the
telephone line is working.
● Disconnect the device
from the jack in the wall,
and then connect a
telephone to the jack. Try
to make a telephone call
to make sure that the
telephone line is working.
Change the redial-on-
communication-error setting to
On (see To change the redial-
on-communication-error option).
Disable the detect-dial-tone
setting. See Changing the
detect-dial-tone setting.
Try again later.
Try sending to another fax
machine.
Do one of the following:
● Turn up the volume on the
device and press /
FAX
on the control panel. If you
hear a dial tone, the
telephone line is working.
● Disconnect the device
from the telephone jack
and connect a telephone.
Try to make a telephone
call to make sure that the
telephone line is working.
Fax-sending problems
/
FAX
SEND
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