Troubleshooting - Louisiana Grills LGK13 Montaje Y Operación

TROUBLESHOOTING

Proper cleaning, maintenance and the use of clean, dry, quality fuel
will prevent common operational problems. When your Louisiana
Grills barbecue is operating poorly, or on a less frequent basis, the
following trouble shooting tips may be helpful.
WARNING: To perform any inspection, cleaning,
maintenance or service of your unit, ensure the
barbecue is completely cooled to avoid injury.
For FAQ, please visit www.louisiana-grills.com . You may also
contact your local Louisiana Grills authorized dealer or Customer
Service for assistance.
ASSEMBLY PROBLEMS
1. Do not over-tighten bolts. Only tighten all bolts with moderate
pressure to avoid damaging the bolts or components of the ceramic
charcoal barbecue.
2. Thermometer won't read. Call Customer Service.
3. Damper won't slide. Tap the damper lightly with a rubber hammer to
loosen. If no improvement, call Customer Service.
FIRE PROBLEMS
1. If you have trouble lighting the barbecue, ensure that both the top
and bottom vents are open. The fire needs oxygen to catch. Once it
has caught, leave the bottom vent and lid open for about 10 minutes
to build a small bed of hot embers.
2. The barbecue may quickly lose fire if there is not enough charcoal
in the ceramic body. The recommended use of lump charcoal is a
maximum of 4lbs per burn.
Be sure not to overload the unit with fuel. If the fire is too intense,
the excessive heat could damage the ceramic charcoal barbecue.
3. To prevent any back-draft or flare-ups that may cause injury, it is well
advised to lift the lid only slightly (also known as burping), which
allows air to enter slowly and safely.
FINISHING PROBLEMS
1. The paint is chipped on the ceramic. Use the touch-up paint provided.
If chipping is substantial, call Customer Service.
2. The spider-web pattern of cracking is different from a break in the
aspect that it cannot be felt on the surface, unless using a fingernail;
however, it does become more visually apparent when the surface
is dusty or magnified. While these may appear as imperfections,
crazing does not affect the performance or life span of your ceramic
charcoal barbecue. The process of crazing effectively increases the
toughness of the unit.
3. Curing your ceramic charcoal barbecue is important for its long-term
operation and care. If the first burns are too hot, they could damage
the felt gasket seal before it has had the chance to mature with use.
If the lid gets stuck, or sealed, together with the base, use a knife to
carefully unseal and cut off the felt gasket that trims the lid opening.
Once removed, you will be able to open the lid.
Before continuing to use the unit, replace the high-heat felt gasket,
which can be purchased at your local fireplace store.
TEMPERATURE PROBLEMS
1. My barbecue gets too hot. Close the lid, mostly close both vents,
and allow the barbecue to smother with lack of oxygen. For low
temperature cooking, use less fuel.
2. My barbecue doesn't get hot enough. Add more fuel and leave both
vents completely open. More oxygen flow will allow the fire to
increase, burning more lump charcoal.
If the problem is not fixable to one of the above solutions, please
contact our Louisiana Grills Customer Service department.
Do not return the product to the retailer -- they do not provide
service or technical support.
TOLL FREE: 1-877-303-3134
TOLL FREE FAX: 1-877-303-3135
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