8. Troubleshooting and error codes
8. 1 Troubleshooting
Problem
Solution
Check whether mains power/battery is available.
Check that the device is switched on.
If the motor
Check whether program card is inserted correctly in the card
is not running
compartment on the back of the breast pump.
Assemble the pump set in accordance with the instructions in
section 5.4.
Check whether all connections to the pump set and breast pump
are secure.
Express in accordance with chapter 6. Make sure that the breast
shield forms a complete seal around the breast.
If there is low
Check that the pump set components are clean and not damaged.
or no suction
Check that the pump set is correctly assembled according to section 5.4
and 5.5:
• Check that the ends of the tubing are firmly connected.
• Do not kink or trap the tubing during expression.
• All components must be completely dry prior to pumping.
• Place the pump set into the bottle holder.
• Turn off the pump and unplug the power cord from the socket.
• Use a damp (not wet) cloth to wipe the pump and membrane area.
• If there is milk, condensation or visible residues in the tubing:
If there is an
overflow
• When components are completely dry, reassemble breast pump and
For disposable pump set: Dispose of the pump set and replace
with a new one.
For reusable pump set: Dispose of the silicone tubing and replace with
a new one. Reprocess the remaining parts according to section 4.2.
accessories set.
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