Voice Alert; Voice Prompt - EUFY RoboVac X8 Hybrid Manual Del Usuario

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Problems Solutions
• Check if there are any Internet connection problems.
• Check if you have installed the Google Home app onto
your smart device and initiated the "EufyHome" action
in the Google Home app. For details, refer to the "Smart
You cannot control
Integrations" page in the EufyHome App.
RoboVac with the
• Check if you are using the proper commands when
Google Assistant.
talking to the Google Assistant. When making your
request, first say the wake words "Ok Google".
• Repeat your question. Speak clearly to the Google
Assistant.

Voice Alert

When RoboVac encounters a problem, the red indicator on RoboVac will flash and you
will hear the relevant voice prompts.
The voice prompts below are only for reference and may be changed slightly after voice
pack updates. Please follow the voice prompts you have heard to find the cause and
solution below.

Voice Prompt

Cause and Solution
If the front bumper is stuck, gently push the bumper in
repeatedly to dislodge anything trapped inside. If there
Error 1: Front bumper stuck
is nothing there, try moving the device to a new area
and restart.
Wheel may be stuck or trapped. Clear any obstacles
Error 2: Wheel stuck. Check
in the surrounding area and check the wheel for any
the wheel and move it to a
trapped dust. Move the device to a new position and
new position
try again.
Error 3: Side brush stuck Side brush may be stuck. Please clean it and try again.
Error 4: Rolling brush stuck. Remove the rolling brush, roller joint, roller brush cover,
Remove and clean the and suction inlet to clean it. Once cleaned, place the
rolling brush items back into the device and try again.
Error 5: Device trapped. Device is trapped. Clear any obstacles in the
Clear the surrounding area surrounding area and try again.
Error 6: Device trapped. Device may be suspended in air. Move it to a new
Reposition the device near position close to the original position and try again. If
the area where the problem the device is still unable to start, clean the edge sensor
occurred and try again.
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Voice Prompt Cause and Solution
Error 7: Wheel suspended. Wheels may be suspended in air. Move the device to
Please move the device to a a flat surface and a new position close to the original
new position position then try again.
Error 8: Low battery,
Low Battery; system will shut down. Charge the device
shutting down device.
and try again.
Please charge your device
Error 9: Magnetic Boundary
Device is too close to a strong magnetic field or strip.
Strip detected. Move device
Move the device to a different area and try again.
to a different area
Error 12: Right wall sensor Clean the right side wall sensor since it's covered in
needs cleaning dust.
Error 13: Device tilted.
Device may be tilted. Put the device on a flat surface
Please put the device on a
and try again.
flat surface to start
Error 14: Please insert dust Put the dust collector and filter back in and confirm
collector and filter. that they are in place. Then restart the device.
Error 17: Virtual Boundary
Device is too close to the virtual boundary. Move the
detected. Move device to a
device to a new position and try again.
different area
Error 18: Laser cover may Pressure sensor for laser cover is stuck. Move the
be stuck device to a new position and try again.
Error 19: Laser sensor may Laser ranging sensor is covered in dust. Clean it and
be stuck try again.
Laser sensor is blocked by:
• An empty environment
Error 20: Laser sensor may
• Metal mirrors
be blocked
• Or other multi-reflection devices
Remove any obstacles and move the device to a
different area.
Error 21: Charging Base
Charging base is blocked by obstacles, clear any
blocked by surrounding
obstacles around the charging base and try again.
obstacles
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