3. Operation and use
Thanks for purchasing an eBike that includes the MAHLE
X20 System. This system includes a lot of connectivity
features as well as AI functions that will give to you the
chance to entry in the era of the new SmartBikes. This
chapter explains how to use the system and you must
read before any operation of you eBike system.
3.1. Operation Mode
In order to operate the system in a correct way, ensure
that the eBike system (including the rear wheel) is fully
connected and correctly assembled.
To ensure a correct use of the eBike system, first
disconnect the charging wire from the charging port of
the eBike. Do no ride the eBike while it is charging.
Ensure that eBike is fully charged before using it for the
first time. To ensure your bike is fully charged, we
recommend keeping the eBike system connected to the
power supply and charger for at least 2 hours. For
additional information on how to charge your eBike,
please check the chapter "Operations with the Charger /
Charging Process".
Before starting your ride always ensure your battery is
sufficiently charged. Disconnect the charger of your eBike
and switch the system on by pressing the button of the
Head Control Unit once.
3.2. Use Cases
The X20 System is designed to be used as an electronic
component of a compatible full eBike.
3.2.1. Planned use
The intended use of our product is to assist the pedaling
of an EPAC (not for any other eBike application). All the
X20 components were designed to be integrated in a
complete eBike produced by a professional bicycle
manufacturer.
The system is designed to be used under the current
harmonized norms and certifications:
• Europe: EN15194:2017
• US / CAN (in progress!!): UL2849, UL 1310 (battery
charger)
• Australia: EN15194
Our product is designed under the requirements, which
the standards established for being used in EPAC
applications and certain environmental conditions in
which this kind of applications may be used like rain, salty
areas, mud, etc.
The MAHLE X20 System overachieves what the
standards require, but please also pay attention to what
the eBike manufacturer specifies regarding the system
integration and design information. Pay special attention
to:
• Mounting and dismounting of the rear wheel, the
PAS and the torque sensor inside the bottom bracket.
• Clean the system only under the specific MAHLE
recommendations inside this manual. Never use a
power washer to clean your eBike or the electronic
components of your eBike.
• When storing your eBike ensure a sufficient SOC of
all batteries.
3.2.2. Prohibited Use
You are not allowed to integrate our system in a
non-compatible EPAC that was certified under EN 15494
or in a regular bicycle. It is a breach of MAHLE standards
to manipulate the legal parameters (speed or power), to
repair the battery or to reuse it for any other device or
EPAC. It is a breach of MAHLE regulations to tamper our
components, to change the software and firmware
designed and approved by MAHLE, or to add electronics
components which modify the maximum assist speed. If
MAHLE terms are breached by non-compliance with the
foregoing,
MAHLE
does
responsibilities for damage caused to people or material.
The MAHLE system reserves the right to include
functions which can analyze and record any kind of
abnormal behavior such as too high a maximum speed or
abnormal data communication, which could be caused
by tampering the system. Any kind of manipulation shall
immediately void all MAHLE warranty terms.
3.2.3. Operative mode (In the event of
malfunction)
The system can operate in 3 different modes:
• Normal: Everything is OK.
Systems shows SOC and current assist level
• Alert: HMI line flashing ORANGE.
System does carry a level of malfunction, but your
riding and assistance are not restricted.
• Warning: HMI line flashing RED.
Malfunction that limits the assistance. Ebike propulsion
system is shut off. In this case, please reach out to the
MAHLE SmartBike Systems Service or your local
dealer
In case of any errors alerts (flashing ORANGE) or
warnings (RED), the system sends the error or warning
information through the Bluetooth® and ANT+ LEV
compatible display. Please pair your smartphone and to
check the error using the MAHLE APP My SmartBike or
check the error using the Pulsar ONE display (will display
the error code number).
There are 2 warning (RED) levels.
• System is ON but does not give assistance
• System starts automatically to SWITCH OFF
The list of error codes is attached at the end of this
document.
011
not
carry
any
legal