Service - THERMEx VALENCE Instrucciones De Uso

72 THERMEX VALENCE

SERVICE

Before reporting service on your Thermex range hood, it is important that you read the instal-
lation and/or user instructions carefully. It ensures that Thermex can provide you the best pos-
sible assistance.
Service department at Thermex can be contacted in preparation to:
• Technical support for installation and installation of your range hood.
• Clarification of functionalities in your hood.
• Service Request during the warranty on your hood ..
Before a service request during the warranty always try to disconnect the power to the hood for
about 5 min. Then plug the power back on to see if the problem is corrected.
If the problem is not corrected, disconnect the power supply to the hood for one hour. If the hood
is still not functioning properly after the power has been off for an hour, and in the troubleshoo-
ting charts are reviewed, contact the service department.
NOTE: For inquiries within the warranty, you will be asked for proof of your purchase in the form
of a sales receipt. Therefore, always store your purchase receipt
Before the request for service requests within the warranty, it is important to have all the neces-
sary information ready:
• Error Description
• Model
• The type and serial number of the hood (on the chassis plate)
• Information on the puchase
B 528234001219112015