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A. Symptoms and Solutions
For optimum performance, your wheelchair needs to be adjusted occasionally. The following is a
list of potential symptoms you may encounter over the life of your wheelchair and the suggested
solutions for each symptom. For best results when troubleshooting, try one solution at a time
before proceeding to a second solution. If symptoms are not relieved or you are not confident in
performing the solution, it is recommended to take the wheelchair to an authorized service
center for repair.
Solutions:
A - Self Correct if capable or contact Authorized Distributor
B - Contact Authorized Distributor
Add spacer washer
between caster
stem and bottom
B
caster housing
bearing on left or
right side of chair.
Ensure all tire
A
pressures are
correct and equal.
Check to make
sure all fasteners
are tightened
A
appropriately,
tighten if
necessary.
Lubricate w/Teflon
based lubricant
between frame
A
connections and
mating parts in
suspect areas.
Ensure cable/foot
tilt mechanism is
B
adjusted and cogs
disengage teeth
(See Section S.)
Inspect roller
bearing for wear.
B
Replace if
necessary.
Inspect rotary
frame bearing
B
surfaces for
damage. Clean as
necessary.
B Optimize CG
setting.
Confirm caster
housing are square
B
to the ground
plane.
Remove
A
caster/bearing
debris.
VI. TROUBLESHOOTING
Chair
pulls
Looseness
to one
in chair
side
X
X
X
X
X
X
X
Symptoms
Difficulty
Caster
Caster
turning
Float
Flutter
X
X
X
X
51
Will not
Squeaking,
tilt/
Difficulty
clicking or
rattles
Tilting
rattling
when
tilting
X
X
X
X
X
X
Chair tilts
too quickly/
difficult to
recover
X
X
X
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