PROBLEM
The appliance does not work.
No or delayed response in several trials of
pressing on function key on the panel
The coffee is not hot enough.
The coffee cannot come out from spout.
The first cup of coffee is poor quality.
Coffee has no cream.
The touch buttons are not sensitive
The appliance takes too long time to warm
up.
The water tank is removed / the water
level is very low in the water tank but Icon
(A) have no alert.
Internal drip tray is filled with a lot of water.
Coffee is delivered too slowly or a drop at
a time.
Lack of bean indicator (B) flashes but
there is still a lot of coffee bean inside the
container (11).
Milk foam cannot be recreated by steam
nozzle
CAUSE
The appliance is not connected to the mains.
Appliance is under an electromagnetic interference
Dirt over the panel
The cups have not been preheated.
The brewing unit is too cold.
Empty system function maybe used before.
The first run of grinder does not pour sufficient
quantity coffee power into the brewing unit.
Coffee bean is not fresh.
Not pressing the touch button from the front
direction of the appliance
Excessive scale has built up.
The area near the water tank connector is wet.
Coffee powder too fine which block the water to
come out.
Coffee powder too fine which block the water to
come out.
Internal coffee powder outlet is blocked.
The nozzle is dirty and hole on nozzle cover (6) or
metal tube (5) was blocked by milk residual
SOLUTION
Plug in and press the switch.
Check the cable and the Plug
Unplug the appliance. Restart after fewminutes
Clean the panel with the cloth provided
Rinse the appliance at least 3 times before
making the coffee.
Press the hot water button until water can come
out from spout.
Throw the coffee away. The other coffees will
always be of good quality.
Change or using appropriate brand of coffee
bean.
Press the lower bottom part of the icon of the
touch button from the front direction of the
appliance.
Descale the appliance.
Wipe the water around the water tank connector
Adjust the coffee fineness to bigger dot during
grinder operation.
Adjust the coffee fineness to bigger dot during
grinder operation.
To follow the steps of section (Cleaning coffee
powder outlet).
To follow the steps of section (DAILY CLEANING
OF THE APPLIANCE) to clean steam nozzle