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If the inconvenience cannot be solved, please contact your local distributor or the nearest
ECLERIS office and ask for technical service.
The device should be repaired and/or maintained exclusively by ECLERIS trained and
qualified personnel in authorized installations and must only be repaired the parts of the device
that ECLERIS state as repairable. ECLERIS will provide under request circuits, list of
components, description calibration instructions or any other information in order to assist the
ECLERIS authorized technical personnel.
We recommend using the following procedure to expedite repair service and reposition of
products under guarantee.
1. Contact the technical service department of your local distributor or nearest ECLERIS
office.
2. Provide detailed information on the problem.
3. If the problem cannot be solved through troubleshooting, it must be sent for repair.
The following information should be sent with the product:
Owner's name
Owner's address
Person to contact and a telephone number
Product serial number
Problem description
The shipment should be done in the original packaging to avoid damage to the equipment
during the transportation. ECLERIS will not be responsible for damage caused during the
transportation due to improper packaging.
ECLERIS declares that the device has passed our Quality Control and no defects have been
found in its manufacture, therefore guarantees proper working order under adequate
INMANUUML023 USER M./M.USO PROCAM HD BASIC V.2022.10 ENG/ESP US
the light source.
Verify that the external optical system is clean.
Verify that the video monitor is configured with
adequate levels of brigthtness.
Increase the level of brightness by pressing the
button
9. TECHNICAL SERVICE
10.
WARRANTY
USER MANUAL – PROCAM HD II
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