Dogtra 612C Manual De Instrucciones página 30

MAINTENANCE
Basic maintenance
Be sure the rubber-charging cap is securely in place when
the collar is in use. After each training session, carefully
inspect the unit for any missing parts or damage to
the casing. Damaged or broken casing may affect the
waterproof guarantee on the unit. After confirming that
there is no damage to the casing, rinse the receiver/collar
and clean out any dirt or debris.
Storage maintenance
The 610C should be fully charged before storing for
extended periods. While in storage, the unit should be
given a full charge once a month, and before the first use.
Store the units in room temperature. Do not keep the units
exposed to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the
"Troubleshooting Guide" before sending it to Dogtra for
service. If you have any questions or concerns, you may
email them to info@dogtra-europe.com, or call customer
service at +33 (0)1 30 62 65 65.
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TROUBLESHOOTING GUIDE
1. My dog is not reacting to the collar.
- Make sure the receiver/collar is turned on.
- Be sure the strap is on the dog tight enough so that
both contact points are touching the dog's skin.
- The contact points may be too short for your dog's
thick or long coat. To place an order for longer contact
points, please contact Dogtra or a Dogtra dealer. If you
are already using longer contact points, you may need
to trim the hair on the dog's neck, so that both contact
points are touching the dog's skin.
- The intensity level may be too low for your dog. Increase
the stimulation until the dog responds, usually by a neck
movement, head shaking, or looking over the shoulders.
The response may be very subtle.
2. The LED indicator light comes on, but I do not feel
any stimulation.
- Your tolerance may be higher than your dog's. You may
need to try the unit on your fingertips where sensitivity
is higher and/or increase the stimulation level. Be sure
both contact points are touching both of your fingertips.
- The battery may be low, check the LED indicator light
on the transmitter and receiver/collar for battery life.
- If you have a full charge, and you have done all of the
above, your unit may need to be serviced. Please email
us at info@dogtra-europe.com, or call customer service
at +33 (0)1 30 62 65 65.
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