Progress PHN 1220 Manual De Usuario página 26

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Customer service
If following the checks described here (see
page 21) does not solve the problem, call the
manufacturer's nearest customer service
and give the type of defect, the appliance
model (Mod.) and the production number
(Prod. number) as well as the serial
number (Ser. number), which can be found
on the oven's rating plate.