Additional information
Troubleshooting
! Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points
below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble
cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
! This unit may not operate properly due to static electricity or other external influences. In this case, proper operation may be restored by turning the
power off, waiting 1 minute, then turning the power back on.
Problem
The power is not turned on.
None of the indicators light.
The jog dial indicator does not light.
[MASTER OUT 1] (XLR output) volume is low,
sound quality is poor or no sound is output.
[MIC1], [MIC2] and [AUX IN] terminals cannot
be used.
The indicators are dim.
This unit is not recognized.
This unit operates on USB bus power even when
the included AC adapter is used.
Power does not turn on when operating on USB
bus power.
This unit cannot be operated.
Music files cannot be played.
Tracks are not displayed on track list.
Recording is not possible.
Sound of an external device or microphone
cannot be output.
Volume of device connected to [AUX IN] termi-
nals is low.
Distorted sound.
Sound being played is interrupted.
Check
Is the [ON/ OFF] switch for power supply set to [ON]? Set the [ON/ OFF] switch for power supply to [ON].
Are you operating on USB bus power?
Is the [ON/ OFF] switch for power supply set to [ON]? Set the [ON/ OFF] switch for power supply to [ON].
Is the included USB cable properly connected?
Is the included AC adapter properly connected?
Is the included USB cable properly connected?
The computer's USB power supply capacity may be
insufficient.
Are you using a USB hub?
Are you using a commercially available USB cable?
Is the driver software properly set?
Are the music files damaged?
Have the music files been properly imported?
Is a crate or subcrate that does not contain any
tracks selected?
Is the external device or microphone properly
connected?
Is the channel you want to record properly selected?
Is the [MIC2/ AUX] selector switch properly set?
Is the MIC/ AUX monitor control panel properly set?
Are you operating on USB bus power?
Is the [AUX IN] terminals' [VOL] control set to the
proper position?
Are the [MASTER LEVEL] and [TRIM] controls set to
the proper position?
Is the audio level being input to the [AUX IN] and
[MIC] terminals set to a suitable level?
Is [HEADROOM] in the [SETUP] menu properly set?
Are the included AC adapter and included USB
cable properly connected?
Is the driver software's latency value suitable?
Remedy
There are limitations when operating on USB bus power.
To use the unit without these limitations, connect the included AC
adapter. (page 11)
Connect the included USB cable properly. (page 11)
Mount the power plug properly on the included AC adapter.
Connect the included AC adapter properly to the power outlet.
(page 5)
Connect the included AC adapter's DC plug properly to this unit.
(page 11)
Connect the computer and this unit directly using the included USB
cable. USB hubs cannot be used. (page 11)
Use the included AC adapter. (page 11)
USB hubs cannot be used. Connect the computer and this unit
directly using the included USB cable. (page 11)
Use the included USB cable.
Set the driver software properly. (page 7)
Play music files that are not damaged.
Import the music files properly. (page 19)
Either select a crate or subcrate that contains any tracks or add
tracks to the crate or subcrate.
Check the connection of the external device or microphone. (page 11)
Select the channel you want to record properly. (page 29)
Set the [MIC2/ AUX] selector switch properly. (page 29)
Depending on the settings, the master sound may not be output. Set
the output method properly. (page 18)
There are limitations when operating on USB bus power.
To use the unit without these limitations, connect the included AC
adapter. (page 11)
Set the audio level to a suitable level for the connected device. (page 29)
Adjust the [MASTER LEVEL] and [TRIM] controls.
Set the audio level input to the terminals to a suitable level for the
connected devices.
Set the level properly.
The sound will be interrupted if the included AC adapter's power
cord or included USB cable is disconnected from this unit during
playback.
Properly fasten the included AC adapter's power cord and the
included USB cable to this unit's cord hook. (page 11)
Set the driver software's latency to a suitable value. (page 10)
Set the DJ software's latency to a suitable value. (page 31)
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