Dreame H12 Manual Del Usuario página 11

FAQ
EN
Error Possible Cause
The handle is not installed in
place.
The vacuum is out of battery or
its battery level is low.
The vacuum is in the upright
position.
The vacuum
The brush roller is not installed
does not work.
in place, or the brush roller is
entangled by hairs and unable
to rotate..
The used water tank is not
installed in place.
The used water tank is full.
The filter is clogged.
The brush roller cover, filter,
or clean water tank are not
installed in place.
The suction
power of the
vacuum is weak.
The brush roller is entangled
by hairs.
There are some foreign objects
in the tube or the tube is
blocked.
Too much dirty water in the
The motor used water tank.
is making a
strange noise.
The suction inlet is blocked.
The power adapter is not
plugged into the electrical
The battery
outlet.
status indicator
does not light up
The power adapter is not
while charging.
connected to the charging
base.
17
Solution
Re-install the handle.
Fully charge its battery
before use.
Recline the vacuum
backwards.
Re-install or clean the brush
roller.
Re-install the used water
tank.
Empty the used water tank.
Clean the filter.
Install the brush roller cover,
filter, and clean water tank
in place before use.
Refer to the maintenance
guide [Cleaning the Brush
Roller] section.
Clean the tube.
Empty the used water tank.
Clear any blockage in the
suction inlet.
Make sure the power
adapter is plugged in.
Make sure they are
connected.
FAQ
Error Possible Cause
The battery
status indicator The vacuum is not placed onto
does not light up the charging base properly.
while charging.
The clean water tank is not
No water comes
installed in place, or the water
out of the
in the clean water tank is
vacuum.
insufficient.
A collision or a sharp pull
causes water to enter the
motor.
The vent leaks
water.
The filter is not completely dry
after being cleaned.
The brush roller may be
jammed by large particles.
The vacuum is not being
charged.
The self-cleaning cannot be
Self-cleaning
enabled if the battery level is
fails.
lower than 15%.
The used water tank is not
installed in place, or the used
water tank is full.
The clean water tank is not
installed in place, or the water
in the clean water tank is
insufficient.
EN
Solution
Make sure the vacuum is
placed onto the charging
base properly.
Re-install or fill the clean
water tank.
Move gently back and forth
when the vacuum is turned
on.
Dry the filter completely
before use.
Open the brush roller cover
to check and clean the brush
roller.
Make sure the vacuum
is being charged before
enabling the self-cleaning
function.
The self-cleaning function
can be enabled only when
the vacuum is being charged
and the battery level is more
than 15%.
Re-install or empty the used
water tank.
Re-install or fill the clean
water tank.
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