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PLEASE NOTE
If you cannot solve the problem by carrying out the steps described above, our Cus-
tomer Service will help you free of charge.
Clean the device before you send it to customer service.
8
Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials.
However, they also contain damaging substances, which were necessary for
their functionality and safety. If these were put in the non-recyclable waste or
were handled incorrectly, they could be detrimental to human health and the
environment. Therefore, do not put your old device into the non-recyclable
waste under any circumstances.
PLEASE NOTE
Utilise the collection point, established in your town, to return and recycle old electric
and electronic devices. If necessary, contact your town hall, local refuse collection
service or your dealer for information.
Ensure that your old device is stored safely away from children until it is taken away.
8.1 Disposal of the packaging
The packaging protects the device against damages during transit. The packa-
ging materials are selected in accordance with environmentally compatible and
recycling-related points of view and can therefore be recycled. Returning the
packaging back to the material loop saves raw materials and reduces the
quantities of accumulated waste. Take any packaging materials that are no longer requi-
red to "Green Dot" recycling collection points for disposal.
9 Guarantee
We provide a 24-month guarantee for defects caused by production or material faults,
beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the
Netherlands. For all other countries, please contact us.
40
CASO DuoChef 3500
There is no pot on the hob or the pot size / material is not suitable for the
hob.
The induction hob is overheated inside, check if the ventilation slots are
blocked. Place the hob in an open area and try again after the appliance
has cooled down.
- The hob is overheated, disconnect the appliance from the power supply
and let it cool down.
- Parts are damaged (e.g. sensor), please contact customer service.
Voltage too low/too high: Make sure that the voltage and frequency
match the specifi cations on the appliance's rating plate.