Troubleshooting Guide
Problem
Possible Cause
Poor contact of
Vehicle
wires or Connectors
needs a
push
to go
forward
"Dead Spot" on
motor
Attempting to shift
Difficult
while the vehicle is
shifting from
in motion.
forward to
reverse or
vice- versa
Loud grinding or
Motor or gears are
clicking
damaged
noises coming
from motor or
gear box
Battery can not
Battery connector or
be recharged
adapter
connector is loose
Charger is not
plugged in
Charger is not
working
Charger gets a
This is normal and
not a cause for
little hot when
concern
recharging
Completely read through this manual and the troubleshooting guide table
before calling. If you still need help to resolve the problems. Contact our
customer service team please.
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Solution
Check that the battery connectors
are firmly plugged into each
other. If wires are loose around
the motor, Contact our customer
service team please.
A dead spot means the electric
power is not being delivered to the
terminal connection and the vehicle
needs repair. Contact our custom-
er service team please.
Completely stop the vehicle and
shift
Contact our customer
service please.
Check that the battery
connectors are firmly plugged
into each other.
Check that the battery charger is
plugged into a
working wall outlet.
Contact our customer service
please.
Troubleshooting Guide
• It is parents' responsibility to inspect the main parts of the vehicle before
use and regularly check for potential hazards, such as batteries, the charger,
cables or wires, plugs, screws. If there is any damage, do not use the
vehicle until it is repaired.
• Make sure the plastic parts of the vehicle are not cracked or broken.
• Occasionally use a lightweight oil to lubricate moving parts such as wheels.
• Park the vehicle indoors or cover it with a tarp to protect it from wet
weather.
• Keep the vehicle away from sources of heat, such as stoves and heaters.
Plastic parts may melt.
• Recharge the battery after each use. Only an adult can handle the battery.
Recharge the battery at least once a month when the vehicle is not being
used.
• Do not wash the vehicle with a hose. Do not wash the vehicle with soap
and water. Do not drive the vehicle in rainy or snowy weather. Water will
damage the motor, electric system and battery.
• Clean the vehicle with a soft, dry cloth. To restore shine to plastic parts,
use a non-wax furniture polish. Do not use car wax. Do not use abrasive
cleaners.
• Do not drive the vehicle in loose dirt, sand or fine gravel which could
damage the moving parts, motors or the electric system.
• When not using, all the electrical source should be turned off. Turn off the
power switch and disconnect the battery connection.
Our products are suitable for
ASTM F963; GB6675; EN71 and EN62115 standard.
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