Error Messages - Pioneer AVH-Z9250BT Manual De Instrucciones

Problems with Application
screen
A black screen is displayed.
→ While operating an application, the
application was ended on the
smartphone side.
– Press to display the top menu
screen.
→ The smartphone OS may be awaiting
screen operation.
– Stop the vehicle in a safe place and
check the screen on the smartphone.
The screen is displayed, but operation
does not work at all.
→ An error has occurred.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– When an Android device is connected,
disconnect the Bluetooth connection
from this product and then reconnect
it.
The smartphone was not charged.
→ Charging stopped because the
temperature of the smartphone rose
due to prolonged use of the
smartphone during charging.
– Disconnect the smartphone from the
cable, and wait until the smartphone
cools down.
→ More battery power was consumed
than was gained from charging.
– This problem may be resolved by
stopping any unnecessary services on
the smartphone.
The status of the vehicle for the forwards
and backwards directions are reversed.
→ Since part of the vehicle status is sent to
the connected device when you use the
Android Auto function, this problem
occurs when the reverse gear polarity
setting of this product is incorrect.
– Check the polarity and re-select the
correct setting.

Error messages

When problems occur with this product, an
error message appears on the display.
Refer to the table below to identify the
problem, then take the suggested
corrective action. If the error persists,
record the error message and contact your
dealer or your nearest Pioneer service
centre.
Common
AMP Error
→ This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
– Check the speaker connection. If the
message fails to disappear even after
the engine is switched off/on, contact
your dealer or an authorised Pioneer
Service Station for assistance.
TEMP
→ The temperature of this product is
outside the normal operating range.
– Wait until this product returns to a
temperature within the normal
operating limits.
Product overheat, For protection the
System will shut down automatically in 1
minute. Re-cycle the ignition to restart
the product If this message keeps
showing, please contact your dealer or
local service centre
→ The temperature is too high for this
product to operate.
– Follow the instructions displayed on
the screen. If this does not solve the
problem, contact your dealer or an
authorised Pioneer Station for
assistance.
Disc
Error-02-XX/FF-FF
→ The disc is dirty.
– Clean the disc.
→ The disc is scratched.
– Replace the disc.
→ The disc is loaded upside down.
– Check that the disc is loaded correctly.
→ There is an electrical or mechanical
error.
– Press the RESET button.
Different Region Disc
→ The disc does not have the same region
number as this product.
– Replace the DVD with one bearing the
correct region number.
Unplayable Disc
→ This type of disc cannot be played on
this product.
– Replace the disc with one that can be
played on this product.
Unplayable File
→ This type of file cannot be played on this
product.
– Select a file that can be played.
Skipped
→ The inserted disc contains DRM
protected files.
– The protected files are skipped.
Protect
→ All the files on the inserted disc are
embedded with DRM.
– Replace the disc.
This DivX rental has expired.
→ The inserted disc contains expired DivX
VOD content.
– Select a file that can be played.
Video resolution not supported
→ Files that cannot be played on this
product are included in the file.
– Select a file that can be played.
Unable to write to flash memory
→ The playback history for VOD contents
cannot be saved for some reason.
– Retry.
– If the message appears frequently,
consult your dealer.
Your device is not authorized to play this
DivX protected video.
→ This product's DivX registration code
has not been authorised by the DivX
VOD contents provider.
– Register this product to the DivX VOD
contents provider.
Video frame rate not supported
→ DivX file's frame rate is more than 30 fps.
– Select a file that can be played.
Audio Format not supported
→ This type of file is not supported on this
product.
– Select a file that can be played.
External storage device (USB,
SD)
Error-02-9X/-DX
→ Communication failed.
– Turn the ignition switch OFF and back
ON.
– Disconnect the USB storage device.
– Change to a different source. Then,
return to the USB storage device.
Unplayable File
→ There is no playable file in the external
storage device (USB, SD).
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