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Appendix C. – Trouble shooting guide
Phenomena
You cannot turn on the radio.
During receiving, the voice is weak or
intermittent.
You cannot communicate with other
group members.
You hear unknown voices or noise.
You are unable to hear anyone because
of too much noise and hiss.
The radio keeps transmitting.
NOTE: If the above solutions cannot fix your problems, or you may have some other queries, please contact your dealer for more
technical support.
Analysis
The battery may be installed improperly.
The battery power may run out.
The battery may suffer from poor contact caused by dirty
or damaged battery contacts.
The battery voltage maybe low.
The volume level may be low.
The antenna maybe loose or maybe installed incorrectly.
The speaker maybe blocked.
The frequency or signaling type maybe inconsistent with
that of other members.
You may be too far away from other members.
You may be interrupted by radios using the same
frequency.
The radio in analog mode maybe set with no signaling.
You may be too far away from other members.
You may be in an unfavorable position. For example, your
communication may be blocked by high buildings or
blocked in an underground area.
It may be the result of external disturbance (such as
electromagnetic interference).
VOX may be turned on or the headset is not installed in
place
Remove and reattach the battery.
Recharge or replace the battery.
Clean the battery contacts or replace the battery.
Recharge or replace the battery.
Increase the volume.
Turnoff the radio, and then remove and reattach
the antenna.
Clean the surface of the speaker.
Verify that your TX/RX frequency and signaling
type are correct.
Move towards other members.
Change the frequency, or adjust the squelch level.
Request your dealer to set signaling for the
current channel to avoid interference
Move towards other members.
Move to an open and flat area, restart the radio,
and try again.
Stay away from equipment that may cause
interference.
Turn off the VOX function. Check that the
headphones are in place.
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Solution
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