App Connection
Before connection, make sure WINBOT and the mobile phone meet the following requirements:
1. The Bluetooth of the mobile phone is turned on.
2. The WINBOT power switch has been turned on and the indicator light has been lit.
3. Please pair WINBOT in ECOVACS HOME App instead of the phone setting.
4. Co-frequency interference might occur between Bluetooth and Wi-Fi. It is recommended to keep WINBOT close to the mobile phone and distant
from the Wi-Fi router during pairing.
5. If the connection failed, please try to disconnect other Bluetooth devices, make sure WINBOT is not connected to other mobile phones, and try
again.
6. Bluetooth may be disconnected if WINBOT is too distant from the phone. Try to reconnect at a short distance.
7. For using WINBOT, you need to allow ECOVACS HOME App to obtain access to the location, Bluetooth, and mobile phone storage.
If the problems persist after trying the above methods, please contact customer service.
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