Product Information; Right Of Complaint And Extended Warranty - Stokke Steps Instrucciones De Uso

Important! – Keep
UK/IE
these instructions for
future reference.
WARNING:
• Never leave the child unattended.
• Do not use the reclined cradle once your child
can sit unaided.
• Always use the restraint system.
• It is dangerous to use the reclined cradle on an
elevated surface, e.g. a table.
• Do not use this product unless all parts have
been securely fastened.
• Do not let other children play with this product.
• Never carry, lift or adjust the bouncer with a
child in it.
• The bouncer is not intended for prolonged
periods of sleep.
• FALL HAZARD: the child's activity may move
the bouncer. Use only on floor. Never use on any
elevated surface.
• SUFFOCATION HAZARD: never use on a soft
surface (bed, sofa, cushion), as seat may tip over
and cause suffocation.
• Be aware of the risk that a child can push with
its feet against the floor and cause the bouncer
to slide backwards. This may be dangerous if
the floor has steps or different levels, is uneven
or there is a staircase nearby.
• The toy bar is only intended for soft toys with a
maximum weight of 100 grams.
• Do not hang any items that may harm your baby
on the toy bar.
• This bouncer is intended for children up to 9 kg.
• Make sure to adjust the bouncer height
26
according to the babys weight, as the baby
grows.
• Never use the toy bar to carry the Bouncer.
• This bouncer does not replace a cot or a bed.
Should your child need to sleep, then it should
be placed in a suitable cot or bed.
• Do not use the bouncer if any components are
broken or missing.
• Do not use accessories or replacement parts
other than those approved by the manufacturer.
When used in combination with
Stokke® Steps Chair:
• Do not attempt to place or remove the bouncer
on/from the chair with a child in it. Safely attach
the bouncer, then place your child in it.
• Be aware of the risk that a child may attempt to
hang on to the bouncer or the tray and tip the
chair over.
• Make sure that the harness is correctly fitted.
• Do not use the high chair unless all components
are correctly fitted and adjusted.
• Be aware of the risk of open fire and other
sources of strong heat, such as electric bar fires,
gas fires etc. in the vicinity of the high chair.
• Do not use the high chair if any part is broken,
torn or missing.

Product information

Cleaning and maintainance
Stokke® Steps Tray must NOT be washed in a dishwasher. Clean the tray
with a cloth with warm water and mild soap.

Right of complaint and Extended Warranty

Applicable worldwide in respect of Stokke® Steps Bouncer, hereinafter
referred to as the "product".
Right of complaint
The customer has a right of complaint pursuant to the consumer protection
Stokke
legislation applicable at any given time, which legislation may vary from
country to country.
Generally speaking, STOKKE AS does not grant any additional rights over
and above those laid down by the legislation applicable at any given time,
although reference is made to the "Extended Warranty" described below.
The rights of the customer under the consumer protection legislation
applicable at any given time are additional to those under the "Extended
Warranty", and are not affected thereby.
Stokke "Extended Warranty"
However, STOKKE AS, Parkgata 6, N-6003 Ålesund, Norway, grants
an "Extended Warranty" to customers who register their prod-
uct in our Warranty Database. This may be done via our webpage
www.stokkewarranty.com. Upon registration, a warranty certificate will be
issued and sent to the custome relectronically (e-mail) or by ordinary mail.
Registration in the Warranty Database entitles the owner to an "Extended
Warranty" as follows:
• 3-year warranty against any manufacturing defect in the product.
The "Extended Warranty" also applies if the product has been received as
a gift or purchased second-hand. Consequently, the "Extended Warranty"
may be invoked by whoever is the owner of the product any given time,
within the warranty period, and subject to the warranty certificate being
presented by the owner.
The STOKKE "Extended Warranty" is conditional
upon the following:
•
Normal use.
•
The product only having been used for the purpose for which the
product is intended.
•
The product having undergone ordinary maintenance, as described in
the maintenance/instruction manual.
•
Upon the "Extended Warranty" being invoked, the warranty certificate
shall be presented, together with the original date-stamped purchase
receipt. This also applies to any secondary or subsequent owner.
•
The product appearing i The serial number of the product not having
been destroyed or removed.
The STOKKE "Extended Warranty" does not cover:
•
Issues caused by normal developments in the parts making up the
product (e.g. colouration changes, as well as wear and tear).
•
Issues caused by minor variations in materials (e.g. discoloration
between parts).
•
Issues caused by extreme influence from external factors like sun/light,
temperature, humidity, environmental pollution, etc.
•
Damage caused by accidents/mishaps - for example any other objects
having bumped into the product or any person having overturned the
product by colliding with it. The same applies if the product has been
overloaded, for example in terms of the weight placed on it.
•
Damage inflicted on the product by external influence, for example
when the product is being shipped as luggage.
® Steps ™ Bouncer User Guide
•
Consequential damage, for example damage inflicted on any persons
and/or any other objects.
•
If the product has been fitted with any accessories that have not been
supplied by Stokke, the "Extended Warranty" shall lapse.
•
The "Extended Warranty" shall not apply to any accessories that have
been purchased or supplied together with the product, or at a sub-
sequent date.
STOKKE will under the "Extended Warranty":
•
Replace or – if STOKKE thus prefers – repair the defective part, or
the product in its entirety (if necessary), provided that the product is
delivered to a retailer.
•
Cover normal transport costs for any replacement part/product from
STOKKE to the retailer from whom the product was purchased. – No
transport costs on the part of the purchaser are covered under the
terms of the warranty.
•
Reserve the right to replace, at the time of the warranty being invoked,
defective parts by parts that are of approximately the same design.
•
Reserve the right to supply a replacement product in cases where
the relevant product is no longer being manufactured at the time of
the warranty being invoked. Such product shall be of corresponding
quality and value.
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the "Extended Warranty"
shall be made to the retailer from whom the product was purchased.
Such request shall be made as soon as possible after any defect has been
discovered, and shall be accompanied by the warranty certificate as well
as the original purchase receipt.
Documentation/evidence confirming the manufacturing defect shall be
presented, normally by way of the product being brought along to the
reseller, or otherwise being presented to the reseller or a STOKKE sales
representative for inspection.
The defect will be remedied in a ccordance with the above provisions if
the reseller or a STOKKE sales representative determines that the damage
is caused by a manufacturing defect.