Appendix
Troubleshooting
Problem
• No power.
• Green and red rectangles appear on
the screen alternately.
• The system cannot be operated.
• Remote control unit does not
operate.
• No image and audio is presented.
• No picture.
• Images are presented but no audio
is output.
• Sound is reversed between the right
and left.
• Sound is output from only a single
speaker.
• Picture is cut off.
• Strange color, light color, dark or
color misalignment.
• Power is suddenly turned off.
Possible Solution
• Make sure that the Plasma Display and the Media Receiver are connected correctly.
(See page 19.)
• Is the power cord disconnected? (See page 22.)
• Has the main power been turned on? (See page 23.)
• Check if you pressed buttons 0 – 9 or a on the remote control unit. (See page 23.)
• If the indicator on the system lights up red, press 0 – 9 or a on the remote control.
• Check if the system cable has been disconnected or almost disconnected? (See page 19.)
• External influences such as lightning, static electricity, etc., may cause improper operation.
In this case, operate the system after first turning the power of the Plasma Display and the
Media Receiver, or unplugging the power cord and re-plugging it in after 1 or 2 minutes.
• Are batteries inserted with polarity (+, –) aligned? (See page 21.)
• Are batteries worn out? Replace with new batteries. (See page 21.)
• Operate the remote control unit while pointing it toward the remote control sensor on the
Plasma Display. (See page 16.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminated to remote control sensor?
• Check if the input source for video or PC has been unintentionally selected although you want
to watch a TV channel. (See page 24.)
• Check if you have selected a channel blocked with Child Lock. (See page 33.)
Enter a password to temporarily cancel Child Lock. (See page 61.)
• Is connection to other components correct? (See pages 47 to 54.)
• Is a non-compatible PC signal being input? (See page 51.)
• Check if you have selected the minimum volume. (See page 25.)
• Check if you have muted sound. (See page 25.)
• When using a video or PC as the input source, check that the audio terminal is also in connec-
tion. (See pages 47 to 51 and 53.)
• Check the sound system selected for a TV channel where problems have occurred.
(See page 32.)
Reselect the correct sound system.
• Check if the speaker cable connections have been reversed between the right and left or if the
speaker cable from either speaker has been disconnected. (See pages 12 and 20.)
• Has the balance been correctly adjusted? (See page 41.)
• Is the image position correct? (See pages 56 and 57 .)
• Has the correct screen size been selected? (See page 58.)
• Adjust the picture tone. (See pages 36 to 40.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the color system setting. (See pages 32 and 57 .)
• The system's internal temperature has increased. Remove any objects blocking vent or clean.
(See pages 16 and 17 .)
• Check the power control setting. (See pages 43 and 44.)
• Check the sleep timer setting. (See page 61.)
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