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GB
5 resp. 10-year manufacturer's guarantee on
sectional doors
iso20-4 / iso45-4 with vertical tension spring
In addition to the warranty based on our conditions of sale and
delivery, we guarantee the aforementioned sectional doors for
10 years subject to no more than 50,000 cycles of operation.
We grant a manufacturer's guarantee of 5 years on wearing
parts, such as locks, hinges, springs, bearings, rails, rope pulls
and associated ropes subject to normal load exposure or no
more than 25,000 cycles of operation.
We grant a manufacturer's guarantee of 10 years against the
sections rusting from the inside out, on the separation of steel
from foam, and on all floor, intermediate, side and header
seals.
In the case of doors with tension springs, the multiple spring
assemblies and double cables must be replaced after approx.
25,000 cycles (see installation instructions).
If material or manufacturing faults have demonstrably rendered
the doors or parts of them unfit for use or have considerably
impaired their usability, we shall, at our own discretion, repair
or replace them free of charge.
No liability is accepted for damages caused by faulty or im-
proper installation, commissioning or operation, failure to per-
form the specified maintenance, exposure to undue loads or
any unauthorized changes to the structure of the door. Original
spare parts only must be used when adding to, or modifying the
doors or when replacing parts in the course of maintenance or
repair works. The same applies to any damage caused during
transportation, by force majeure, foreign objects, natural wear
and tear, or atmospheric influences.
The warranty also lapses in the event of failure to observe our
installation and operating instructions.
No liability is accepted if unauthorized changes or repair work
are carried out on functional parts or additional filling weight is
added which can no longer be compensated by the prescribed
tension springs.
The surface warranty for all door leaves with final coating in
original colour that are installed in Germany extends to the
adhesion of the colour and/or foil, corrosion protection, and
fade resistance. Slight changes in colour that can occur over
time are excluded from the warranty. Doors and door surfaces
in coastal areas are subject to aggressive climate influences
and require appropriate additional protection. Any and all flaws
or defects arising as a result of damage to the product, such as
abrasion, mechanical or wilful damage, soiling and improper
cleaning, are excluded from this warranty.
In the case of base coated doors, the top coat must be applied
on site within three months from the date of delivery. Small
surface flaws, minor corrosion, dust inclusions or surface
scratches on base coated doors do not constitute grounds for
complaint since they will disappear once the surface is sanded
and the top coat applied.
Exposure to direct sunlight may cause doors with a width of
about 3 metres or more or with a dark paint or foil surface to
bend, and functionality may be impaired.
Our products are subject to technical alterations in the course
of product modifications, changes in colours or materials, or
improvements to production processes, which may alter their
appearance; such alterations are deemed conditionally ac-
ceptable when replacing parts under warranty.
Keep these installation, operating, and maintenance instructions in a safe place during the entire service life of the garage door.
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Any faults must be communicated to us in writing immediately,
and the parts concerned must be sent to us upon request. We
will not bear any costs of removal, installation, freight or post-
age. In the event that a complaint ultimately proves to be unjus-
tified, we reserve the right to charge the costs incurred.
This guarantee is only valid together with the signed invoice
and starts on the day of delivery.
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