Appendix A
Troubleshooting
Problem
Unit does not turn lights on
Unit does not control load
or ZONE control does not work Miswire
1 or more zones are "full-on"
when any scene is on and
zone intensity is not adjustable
(and zone is not a non-dim)
A ZONE control affects
more than one zone
Wallstation does not
function properly
Faceplate is warm
Unit does not allow scene
changes or zone
adjustments
Unit does not allow shade
changes or adjustments
NOTE: Contact Lutron Technical Support for additional troubleshooting assistance.
GRAFIK Eye
®
Possible Cause
Breaker/MCB is off
Long fade time
Low zone settings
Miswire
System short circuit
System overload
Wrong load type
Disconnected wires
Burned-out lamps
Miswire
Shorted triac
Miswire
Miswire or loose connection Tighten loose connections at PELV (Class 2: USA)
Incorrect programming
Normal operation
Wrong save mode
Incorrect programming
3000 Series Control Unit Installer's Guide
Remedy
Switch breaker/MCB on .
Set FADE time to 0 seconds .
Use ZONE 5 button for each scene .
Check wiring (refer to wiring details
on page 5) .
Find and correct shorts in fixtures
and/or wallbox .
Make sure lighting loads don't exceed unit's
maximum rated load .
Check load type setting .
Check wiring (refer to wiring details on page 5) .
Connect zone wires to loads (refer to page 5) .
Replace bad lamps .
Make sure loads are connected to the right zones
(refer to wiring details on page 5) .
Replace control unit .
Check wiring (refer to wiring details on page 5) .
terminals on unit and wallstations (refer to page 6) .
Check wallstation programming .
Solid-state controls dissipate about 2% of the
connected load as heat . For spacing and ventilation
considerations, refer to pages 9 and 10 .
Refer to page 17 for a description of save modes .
Check programming . Control unit must be correctly
addressed; see page 20 .
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