Asus VivoPC VM60 Manual De Instrucciones página 6

7. Out-of-Warranty cases
Returning the Product to the ASUS Repair Center during the warranty period does not automatically
mean that it will be repaired free of charge. Upon receiving Your Product, ASUS reserves the right
to check the validity of Your Warranty and Your request for Warranty service. If the Warranty Period
has lapsed or if any of the exclusions in clause 5 apply, Your request will be deemed out of warranty
("OOW").
If Your service request is OOW a Service Charge List with an offer for repair will be provided to You,
which you may accept or reject. If You accept the repair we will invoice You for the repair labor, spare
parts and other costs stated in the Service Charge List. You must pay the invoice within 4 weeks of the
date of issue of the invoice. The repair will only be completed after the invoice is settled.
To the extent permitted by the applicable law ASUS may charge You a diagnostic fee (including
transportation costs if any) of up to US$ 100 (or the equivalent in local currency) if Your service request
is OOW and you refuse the repair offer; or if Your Product does not require service.
8. Abandoned Property
After Your Product has been repaired, or if You do not agree to the repair offer, ASUS will offer Your
Product for return via the agreed RMA method. If You do not pick up Your Product, or if delivery is not
possible at the address provided by You, ASUS will store Your Product for a period of 60 days. After this
period, ASUS will send You a notice at the address You provided when requesting the service. If You
continue to fail to pick up the Product, ASUS reserves the right to claim damages from you, including the
cost of storage; to dispose the product in accordance with the applicable laws and regulations; and any
statutory right of lien for unpaid charges.
9. International Warranty and Support
ASUS does not provide warranty service outside the country where you bought the ASUS VivoPC.
10. ASUS Service Centre Contact Information
Location
Australia
New Zealand
Japan
Korea
Thailand
Asia
Singapore
Malaysia
Philippines
India
India
(WL/NW)
Phone Number
1300-2787-88
0800-278-788
0800-123-2787 (free)
047-390-5630 (charge)
+82-2-1566-6868
+66-2-401-1717
001-800-852-5201
+65 6415 7917
+65-6720-3835 (Check Repair Detail
Status Only)
+60-3-6279-5077
Toll Free:180018550163
Local No:+632 636 8504
1800-2090-365
Service Hours
09:00-18:00 Mon. ~ Fri.
09:00-18:00 Mon. ~ Fri.
09:00~18:00 Mon.~ Fri.
9:00~17:00 Sat.
09:00~18:00 Mon.~ Fri.
9:00~17:00 Sat.
09:30-17:00 Mon. ~ Fri.
09:00-18:00 Mon. ~ Fri.
11:00-19:00 Mon. ~ Fri.
11:00-19:00 Mon. ~ Fri.
11:00-13:00 Sat.
10:00-19:00 Mon. ~ Fri.
09:00-18:00 Mon. ~ Fri.
09:00-18:00 Mon.~ Sat.